As the Office Manager and Assistant at our brokerage firm, I hold a multifaceted role integral to our daily operations. From overseeing administrative functions to coordinating events and managing accounting tasks, I ensure the smooth functioning of our office.In addition to these responsibilities, I provide crucial support to our agents, assisting them with various tasks to enhance their productivity and effectiveness. Whether it's organizing client meetings, managing schedules, or providing administrative assistance, I am dedicated to ensuring our agents have the resources they need to succeed.One of my key responsibilities involves managing real estate transactions, from scheduling property viewings to coordinating with clients and agents. I meticulously organize property schedules and appointments, ensuring efficient utilization of resources and timely completion of tasks.In essence, I serve as the backbone of our brokerage, handling diverse tasks with precision and professionalism to support our team and enhance overall efficiency.

Develop and execute annual goals and timelines, providing weekly progress recaps to the executive team.Collaborate closely with the design team and manufacturers to create a professional website, social media presence, and marketing collateral.Design scalable sales tactics, software, and CRM systems to support team growth and productivity.Create and define roles for future hires to ensure a cohesive and efficient sales and operations team.Prospect and drive leads with potential clients, increasing sales by 25% within the first year.Establish and track monthly and quarterly sales goals to ensure targets are met.Identify and engage with new manufacturers to expand product line and increase market share.Innovate and design new products for better performance and customer satisfaction.Troubleshoot and test products at client sites, providing on-site support and technical assistance to ensure successful installations and high levels of customer satisfaction.

Designed low voltage systems for custom luxury homes, including networking, surveillance, audio, televisions, HVAC, landscapes, and lightingOversaw and scheduled installation of all systems, troubleshooting new equipment as neededServed as the primary point of contact for clients, teaching them how to use and maintain their systemsMaintained up-to-date knowledge of the latest systems and automations to provide a seamless and intuitive environment for clients.

Prepared PEADS and RPAs and arranged showing appointments with outside agents to support selling agent transactionsConducted searches for buyers and found homes for the real estate agent to showCollaborated with listing agents to arrange inspection procedures for properties and composed CAR documentsMonitored and updated the agency's online track record in ZillowConducted market analysis to discover comparable properties and supported listing agent transactions by preparing RLASReengineered the admin transaction management process to increase efficiencyImplemented digitally integrated document management systems to streamline operations

Held a key leadership role and oversaw all business procedures and processes from bottom to topScheduled projects, determined workforce requirements, and allocated resources to maximize productivityProcessed accounts receivable and payable to ensure timely and accurate payment processingOversaw and responded to all correspondence and inquiries from customers and vendors to maintain positive relationshipsGenerated and presented long and short term plans for revenue growth and cost control measures to drive business success

Identified and assessed customer needs to achieve satisfaction as a Customer Services Representative Handled complaints, presented appropriate solutions, and generated sales leads to maintain positive relationships with customersImplemented a new software system that fully automated the procurement process and other applications to improve the company's efficiencyWas promoted to the General Manager position as a result of successfully implementing the new system and improving overall business operations.

Administered the scheduling of all recreational vehicle rentals and handled all sales transactions Trained and supervised employees on how to properly and safely operate the vehicles Ensured that inventory control needs were consistently met by developing inventory management process and procedures, made purchasing and selling decisions based on financial analysis and the market conditions Presented service information and proper operation of all vehicles to customers, and effectively addressed any concerns to ensure customer satisfaction

Specialized in manufacturing led lights. Technical support/ sales for lighting systems. Product development. Managed and lead each product manufacturing teams.

Managed, configured, and delivered rental equipment.Repaired circuit boards, intelligent lighting, and sound/light boards.Designed and troubleshooted AV systems.Managed a team to install the designed systems

3D printed important components to complete a various jobs.Soldered PCBs, designed instructions, organized, and kept the workplace stocked.