Educate and excite customers about our innovative business solutions. Prospect, cold-call, and generate new sales leads. Analyze customer needs and present integrated solutions.Utilize sales force automation, prospecting, and funnel management tools. Facilitate completion of customer contracts. Provide follow-up training for new business customers. Generate sales forecast and tracking reports. Attend training to understand company, market, and industry trends.

Develop, implement, and monitor district sales and incentive programs designed to drive agents/retailers productivity. Audit agent/retailer sales results and identify areas of opportunity to improve. Consult with District/Agent Principals to implement agent location specific action plans for improvement. Communicate sales programs results/effectiveness to the field. Train, coach, and educate agent/retailer employees on VZW competitive advantages, products and services, promotions, methods and procedures, and point-of-sale ordering systems. Provide both formal and one-on-one training and coaching sessions as needed. Drive agents/retailers to hit sales objectives. Develop marketing plan for and participate in store grand openings and special events. Observe store personnel’s sales techniques and customer interaction, and coach employees on VZW selling strategies.

Leading and managing a diverse team composed of both permanent and temporary employees. Developing call center contest and driving performance in both sales goals and customer satisfaction. Delivering employee development and performance intervention plans, warnings and managing paperwork for rep management tracking. Facilitating weekly team meetings and daily huddles as well as one-on-one coaching and developing rep performance.