Sarah Hawkins's Location
Lafayette, Colorado, United States, United States
Sarah Hawkins's Contact Details
Sarah Hawkins work email
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Sarah Hawkins personal email
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Sarah Hawkins phone numbers
About Sarah Hawkins
Enjoys working cross-functionally to implement programs, build products that delight customers, and develop go-to-market strategies.
Sarah Hawkins Work Experience Details
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Lead Product Manager - InnovationEcoenclose Jan 2022 - PresentLouisville, Co, UsOn a mission to accelerate the nation’s transition to sustainable packaging. Learn about our recent innovations here: ecoenclose.com/innovations -
Director Of Operations And MarketplacesThrivepass May 2019 - Apr 2021Denver, Co, Us:: Managed 10 direct reports over two years across Product, Partnerships, Implementations, Customer Success and Customer Support.:: Product Manager for Thrive Account (digital stipend reimbursement program), Tuition Reimbursement, and ThrivePass Link (middleware for file management). Directly responsible for setting product strategy, building features and enhancements, and driving execution in partnership with Engineering.:: Increased gross margin 18% over a two year period by implementing operational efficiencies and strategic hiring practices.:: Conceptualized and built a wallet feature for the Thrive Account resulting in 50% utilization by clients onboarded since release.:: Owner of go-to-market strategy and product demos resulting in an increase in annual revenue of 98%.:: Consistently averaged rating of 4.9 out of 5 on Google reviews for Thrive Account product and customer service.:: Led team to hit target of an average of 8+ out of 10 on Client Implementation Satisfaction & built implementation process for scale.:: As a member of leadership team, set annual and quarterly goals company-wide. Monitored progress weekly and reported quarterly results to the board of directors.:: Fostered an inclusive and supportive culture. During my tenure, employee net promoter scores increased 1,500% (from 4 to 64). -
Marketplace Operations Senior ManagerAmenify Apr 2018 - Apr 2019San Francisco, California, Us:: Directly hired and managed a three-person team responsible for supporting customers and business partners.:: Led a range of projects that included go-to-market strategies, product management, pricing strategy, and partnership evaluation.:: Worked to develop, implement, monitor, and refine processes to scale the business, increase efficiency and timely fulfillment of services.:: Responsible for sourcing, onboarding, and management of 40+ business partners.:: Built and maintained relationships with business partners across markets to ensure high quality of service and an engaged, remote workforce. -
Marketing Operations & Community Success ManagerWonderschool May 2017 - Jan 2018San Francisco, Ca, Us:: Worked to understand customer pain points with marketing, brainstorm solutions, test, iterate, and automate processes when relevant.:: Collaborated cross-functionally to define new features, improve business processes, and build marketing playbook to decrease support costs, and reduce payback period.:: Consulted with 70+ clients to identify opportunities and solutions for generating website page views, event RSVPs, and enrollments. -
Business Operations Consultant¡Holakids! Spanish Immersion Preschools May 2016 - May 2017Streamlined business operations of ¡HolaKids! Spanish immersion preschools located throughout San Francisco, CA. Projects consisted of a full website redesign along with assessment and implementation of Google tools and DocuSign for operational efficiency.
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Business Development Program ManagerMindbody, Inc. Sep 2015 - Mar 2016San Luis Obispo, California, Us:: Implemented company wide trainings to communicate timelines and messaging based on go-to-market strategy for a new revenue generating program. :: Built pipeline of API integration partners to enrich the consumer experience and increase the distribution of MINDBODY’s inventory. :: Supported VP of Growth by developing pitch decks for potential integration partners with large consumer brands. -
Program Manager, Mindbody Connect WorkplaceMindbody, Inc. May 2013 - Sep 2015San Luis Obispo, California, Us:: Managed program operations, partnerships, product delivery, and client onboarding for MINDBODY’s new corporate wellness product.:: Hired, trained, and supervised account management team that supported a client portfolio of over 60 accounts.:: Partnered with the Executive Team and Product Managers to define and coordinate the product roadmap, which involved a comprehensive platform rebuild, rebrand, and rollout. :: Developed and implemented program launch materials, email campaigns, and best practices to increase overall program engagement by 25% above the national average. :: Delivered weekly, monthly, and quarterly reporting of Key Performance Indicators to communicate success of program and partner integrations.
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Human Resources Project SupervisorMindbody, Inc. Apr 2012 - May 2013San Luis Obispo, California, Us:: Responsible for the development, execution and implementation of HR projects. :: Established and managed MINDBODY’s internal wellness program and student internship program.:: Created quarterly performance assessments using ADP and trained management team to implement company wide.:: Created a team engagement survey and compiled insights using Culture Amp.
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Human Resources Project AdministratorMindbody, Inc. Mar 2011 - Apr 2012San Luis Obispo, California, UsProvided support to the Director of Human Resources in a variety of areas including database administration, project management, reporting analysis, policy and procedures, benefits administration, HR audits and metrics reporting, as well as assisting team members with routine HR procedures.
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Entrepreneurship InternMindbody, Inc. Jan 2011 - Apr 2011San Luis Obispo, California, UsDeveloped a business model canvas to showcase recipe for what made MINDBODY a successful start-up.
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Volunteer - NicaraguaAmigos De Las Americas Jun 2006 - Aug 2006Houston, Texas, Us
Sarah Hawkins Skills
Human Resources
Project Management
Event Planning
Customer Service
Marketing
Team Leadership
Social Networking
Social Media
Employee Wellness
Start Ups
Sales
Business Development
Leadership
Product Marketing
Key Account Management
Microsoft Office
Program Management
Go To Market Strategy
Operations Management
Program Implementation
Business Process Improvement
Sarah Hawkins Education Details
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California Polytechnic State University-San Luis ObispoSustainable Environments -
Universidad EarthSustainable Tropical Forest Management
Frequently Asked Questions about Sarah Hawkins
What company does Sarah Hawkins work for?
Sarah Hawkins works for Ecoenclose
What is Sarah Hawkins's role at the current company?
Sarah Hawkins's current role is Product Innovation @ EcoEnclose.
What is Sarah Hawkins's email address?
Sarah Hawkins's email address is sa****@****ose.com
What is Sarah Hawkins's direct phone number?
Sarah Hawkins's direct phone number is +180570*****
What schools did Sarah Hawkins attend?
Sarah Hawkins attended California Polytechnic State University-San Luis Obispo, Universidad Earth.
What skills is Sarah Hawkins known for?
Sarah Hawkins has skills like Human Resources, Project Management, Event Planning, Customer Service, Marketing, Team Leadership, Social Networking, Social Media, Employee Wellness, Start Ups, Sales, Business Development.
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