• Direct and supervise the scheduling of inbound/outbound shipments with over 300 drivers to ensure most economical utilization of carriers based on service parameters; interface with operations to resolve any problems associated with scheduling and dispatching; recommend programs to the director that improves the transportation function; and could include customs concerns and regulating costs.• Develop and implement a proactive track and trace process to ensure all shipments are delivered in a timely manner; provide track and trace information to the customer in a timely manner.• Develop and implement transition plans in support of a projected changing business model migrating from DC replenishment to POS delivery to the final end-user customers; develop service contingencies to support the entire supply chain.• Develop and operate an effective transportation information reporting system; ensure the accurate and timely preparation, processing, distribution, and retention of all necessary reports and records regarding transportation operations; and develop additional and/or enhanced reports to support customer’s changing needs.• Manage safety and compliance to ensure company adheres to state, federal, DOT and OSHA regulations.• Manage the execution of safety presentations and training to ensure continued compliance.• Manage execution of accident investigations, including root cause analysis, to determine contributing factors and develop corrective actions to prevent future incidents.• Support business development sales and marketing efforts as needed, to include customer presentations and direct the completion of transportation studies and analysis.• Provide critical and analytical thinking to solve problems, identify market trends and analyze dates using tools like Excel and Power BI

• Provide transportation consultation to transportation companies, small/large fleets, contractors, and owner operators.• Oversee operations of organization• Provide administrative support to clients.• Provide safety support to clients to ensure they are DOT compliant.• Provide independent dispatching services to clients.• Aid in pairing customers with the right clients based upon customers’ transportation needs.• Formulate and implement strategic plans that guide the direction of the company.• Evaluate the success of the organization.• Liaison between clients and various contractors to ensure completion of projects.• Market and advertise company to garner new business.

• Build, manage, and grow the freight department. • Work with and assist in local operations as it relates hauling operations.• Make daily phone calls and emails to ensure effective communication between Transportation Service Providers, drivers, Department of Defense, and customers.• Aggressively seek loads using web, email and other tools as identified.• Maintain good relations with existing Transportation Service Providers and help recruit new ones as well.• Manage cost control and ensure trips are profitable.• Work closely with Safety/DOT Compliance department to ensure all aspects of FMCSA rules and regulation are being adhered.• Assist with ensuring proper vehicle maintenance records, driver hour of service records, qualification compliance and drug/alcohol compliance.• Maintain a professional relationship with all operators and customers.• Setup and plan pickups and deliveries with customers, agents and TSP’s.• Ensure proper approval are obtained for shuttle service and make timely reservations for shuttle trucking as needed.• Assist as needed with payroll processing.• Generate and submit timely and accurate reporting to management regarding driver trip profitability.• Recruit new long distance drivers, as needed.

• Full control of budgeting, P&L, pricing, and growth for the operation.• Full responsibility and oversight of the 24/7 household goods operation that includes a warehouse totaling 27,000+ sq. feet, secondary field office location; and extensive state-of-the-art transportation fleet. • Management of household goods relocation, warehousing and distribution and supply chain solutions. • Manages all aspects of accountability within the HHGs Division and is ultimately responsible for 20+ crew-level employees. • Works and plans to ensure comprehensive training and development of all staff members. • Ensures customer satisfaction, operational excellence, cost controls, and profitability. • Attends and participates in customer meetings to build business development relationships and to project new engagement opportunities for the Division and for the enterprise as a whole. • Ensures accurate financial, budgeting, and forecasting for Divisional Accounting & A/R. • Works collaboratively with the Training, and Safety/Compliance Managers to maintain and develop safety culture and career path for all employees • Participates in and promotes Divisional and Corporate initiatives. • Communicates and works collaboratively with internal shared service providers (HR, Accounting, IT, and Marketing) to ensure that all areas of the division are running efficiently and optimally.

• Supervises a team of move coordinators. • Serves as liaison to State Department and Department of Defense personnel. • Coordinates all Department of State Outbound employee. Includes facilitating relocation for unaccompanied baggage, household effects via air, household effects via sea, consumables, personally owned vehicles, and storage. • Coordinates all Department of Defense employee domestic and international relocations. • Works jointly with Operations Management to ensure company’s available capacity and services scheduled. • Secures and maintain relationships with agents nationwide to provide services on company’s behalf. • Updates and records data in Integrated Business Solutions system. • Updates the necessary electronic move management systems for the appropriate federal agencies (Integrated Logistics Management Systems and Defense Personal Property System) with pertinent shipment information. • Responsible for staying up to date with the Household Goods Tender of service to ensure company is compliant with all General Service Administration and Government regulations. • Assists in forming proposals to secure government contracts. • Responsible for company’s processes that ensure timely reporting of shipment’s relocation information. Manage submission of required reports for government agencies served.• Represents the company attending industry conferences, meeting and visiting carriers and agents from around the country and world and assists President and Vice-President with business development. • Conducts pre-move surveys to ascertain volume of household goods through cube sheet and formula calculation.

• Transport household goods or commercial equipment and furniture from origin to destination. • Inspect truck for defects before and after trips and submit report indicating truck condition. • Maintain a clean, safe, and operating condition of assigned vehicles and equipment. • Manage workers in loading and unloading goods, material, and equipment. • Manage on-site crews to ensure efficient and effective service and delivery to clients and homeowners. • Act as liaison with customer service reps, dispatch, and warehouse staff to meet the company’s obligations to the client. • Maintain accurate and complete transactions on all paperwork; securing signatures, collection of payment, and reconciliation of discrepancies. • Assist with the pick-up (loading), transportation and delivery (unloading and placement) of household goods or office furniture/equipment in accordance with established standards and procedures. • Work with other team members to ensure customer satisfaction and contract compliance. • Provide courteous customer service for government and military personnel. • Read schedules, customer orders, work orders, shipping orders or requisitions to determine items to be moved, gathered, distributed or crated. • Drive trucks to transport stored items from warehouse to staging area for shipment. • Prepare parcels for mailing. Maintain inventory records

• Provided administrative, secretarial and clerical support to credit union.• Retrieved, open and sort mail containing proofs of ownership (vehicle titles, military vehicle registrations, boat registrations, bills of sale) and delivered them to the appropriate collateral control personnel. • Retrieved proofs of ownership that were scanned and indexed and completed account number tabs of each for filing, or delivered to the appropriate collateral control personnel when indicated on the scanning cover sheet. Placed proofs of ownership and tabs into packets for filing, and deliver them to the electronic file unit (lektriever). • Sorted signed lien documents into terminal digit order, and pulled the matching filed proofs of ownership. • Sorted action and payoff requests and disbursed to Title Specialist. • Received requests via on-line message to retrieve titles from the lektriever for Repossession and Accounts Receivable personnel, and placed them in the designated area for pickup. • Provided copies of titles via fax to the Accounts Receivable and Repossession personnel. • Supported other collateral control personnel by performing some of their duties (e.g., completing forms for the temporary release of collateral, updating the automated collateral system and stuffing and mailing lien document packets to members). • Performed various other duties as assigned or appropriate.