- Restructured the project that integrates with KYC providers and migrated it to Kubernetes, improving scalability, performance, and observability.- Led the recapture of expired documents as part of a provider migration, delivering on time and meeting the company’s strategic goals.- Proposed and implemented a monorepo architecture with NestJS, consolidating libraries and services into one repository. This approach improved code maintenance and reuse, while reducing duplication across applications.- Improved observability in the projects using Winston logs, APM, and Prometheus. I also created dashboards and alerts in Grafana, increasing system health visibility and enabling fast problem resolution.

- Participated in the development of instant onboarding, reducing the time to open a bank account from hours or days to 9 minutes, contributing to the growth of the 2 million customer base.- Led the migration of customers to a new provider flow (Opt-in), aligning multiple teams and delivering the project according to the plan.- Executed critical projects, such as the income tax resubmission flow and the annual customer data update, impacting more than 100,000 customers and ensuring full compliance.- Actively participated in refinements and code reviews, ensuring the quality and consistency of the code.- Improved communication with non-technical teams, facilitating integration with the Product team and improving task prioritization.- Delegated operational tasks to support my teammates, allowing more focus on strategic and high-impact projects.- Developed microservices using Node.js, TypeScript, NestJS, Docker, and AWS, ensuring the resilience and integrity of critical systems.

- Developed and maintained applications for a financial asset registry using Node.js, TypeScript, Docker, GCP, and Kubernetes.- These applications processed thousands of card transactions per second and supported credit lending by providing banks with precise information on future receivables used as loan collateral.- Managed a massive volume of real-time financial transactions, implementing solutions to ensure system security and efficiency.- Demonstrated rapid adaptation and continuous learning in handling high-stakes, complex systems.

- Human Resources Module: Developed a backend solution using NestJS and AWS EC2, enabling flexible integration with various ERPs. Optimized time tracking and contract management processes, enhancing the efficiency and integration of Human Resources systems.- Retail Module: Created a backend application for the retail module using NestJS and AWS EC2, featuring agnostic integration with multiple ERPs. Implemented functionalities such as product registration, cashier management, point of sale, and product trees, providing integrated and efficient retail management.- E-commerce Logistics Monitoring: Developed a backend system in Node.js and TypeScript for tracking e-commerce deliveries. Monitored the cargo from pickup to final delivery, including customer receipt signature, ensuring accuracy and transparency.- Developed an innovative contextual content translation solution that bridged cultural gaps and improved global communication, enhancing cross-cultural interactions and operational efficiency.

- Developed new features and resolved issues for ride-hailing and transportation projects using Laravel (PHP Framework), Android (native Java), and Vue.js.- Managed deployment tasks, including adjusting images and colors for WhiteLabel projects to meet client requirements and releasing them on the Play Store and App Store.- Provided technical support through email, phone, and WhatsApp, addressing client inquiries and reporting errors.- Actively participated in testing, evaluating new features, and correcting issues and errors in the projects.- Gained critical experience in handling a large customer base, implementing real-time bug fixes, and optimizing applications, which highlighted the importance of agility and precision in a fast-paced environment.

Maintenance and installation of fiber optic internet networks.

- Customer service by phone.- Remote resolution of internet-related issues.- Formatting and cleaning computers.- Configuration of modems and routers.