• Serves as a representative on Beacon’s DEI Council, contributing to company-wideinclusivity strategies• Develop and support initiatives aimed at fostering a more diverse and equitableworkplace• Advocate for branch-level perspectives in company-wide DEI decision making

• Lead a team in day-to-day operations of a high-volume branch, consistently meeting or exceeding sales and service goals. • Fostered a culture of safety and engagement, ensuring all compliance protocols were followed, which led to an 8% improvement in safety audit results. • Implemented a customer service strategy that increased five-star reviews by 40% through a focused contest initiative across five branches. • Managed budget and P&L for the branch, optimizing resource allocation and controlling costs without compromising service quality. • Lead the cultural shift required in the Orlando District (5 stores) as the CX Celebrate solutions provider.

• Oversaw daily operations of multiple departments, managing teams of up to 228 employees to ensure efficient store performance and exceptional customer service. • Played a key role in driving sales growth, achieving a year-over-year sales increase of 16% through effective merchandising and inventory management. • Led employee development initiatives, coaching and mentoring staff, resulting in a 6% increase in productivity and reduced employee turnover. • Managed departmental budgets, controlling costs while maximizing profitability and ensuring high-quality service standards. • Implemented safety protocols and compliance procedures, contributing to a 31% improvement in overall safety ratings and minimizing workplace incidents. • Collaborated with district and regional management on store-wide initiatives to enhance operational performance and customer engagement