Gabriel Arce Email & Phone Number

Kitchener, Ontario, Canada

• Led teams in delivering complex migration services for Data Centers transitioning to Google Cloud or Azure Cloud.
• Successfully executed migration services for a large pharmaceutical company, resulting in $1.7M inrevenue.
• Managed the end-to-end process of cloud architecture, design, implementation, and migration for a USA government department, including subcontractor management.
• Introduced a new methodology and artifacts for the discovery and assessment phase of migration projects, utilizing Power BI for data analysis and presentation

Kitchener, Canada Area

• Managed a team of project managers implementing client projects.
• Led Digital Workplace implementation with the company largest client. Negotiated solution architecture and drove technology roadmap priorities.
• Developed PMO practice by establishing and improving strategic and governance processes, operational processes, common language, and project artifacts and tools. Improved project turnaround by 30%

Kitchener, Canada Area

• Project managed implementation of enterprise client projects. Manage engagement with clients through the project life-cycle.
• Managed a complex $2M project with a large multinational client.

• Managed all Canadian Service Provider Accounts: Rogers, Bell, and TELUS, Freedom and regional carriers; the most important BlackBerry accounts and key to the device business recovery.
• Drove product side integration and alignment during the hardware division transition from BlackBerry to TCL Corporation. Successfully bridge processes to new business model.
• Planned and managed the New Product Introduction of BlackBerry KEYone, first device under the partnership with TCL.

Waterloo, Ontario

• Managed product portfolio for Verizon Wireless account, largest BlackBerry account globally at the time. Led mobile devices and services roadmap engagement with Service Providers.
• Achieved a very aggressive on time launch of BlackBerry Storm, the largest launch for BlackBerry ever, packed with innovative technologies and overcoming numerous challenges.
• Successful launched BlackBerry Z10, the first BlackBerry on the new BlackBerry 10 platform. Negotiated and aligned BlackBerry and partner requirements for a brand new platform.
• Led BlackBerry’s transition to the Android platform with the launch of BlackBerry Priv.
• Presented business issues and recommendations to BlackBerry Executives. Led and organized BlackBerry Executive participation in strategic planning meetings with partners.

San Diego, California And Vancouver, Canada Area

• Main contact point for all carriers’ issues and Subject Matter Expert of customer technology implementation within the product program. Member of cross functional product development team, managing the product launch.
• Project managed the global launch of three CDMA phones. One of the products was the first Nokia CDMA device to meet all initially planned program milestones.
• Developed product acceptance strategy and plan, driving the timely integration of customer requirements into the product and execution of customer required product certification and validation
• Facilitated issue resolution and trade-off decisions on customer matters that expedited launch.

Greater San Diego Area

• Provided Pre-Sales support introducing new technologies, presenting Nokia implementation and discussing carrier technical requirements. Negotiated requirements and technical issues with carriers and directed R&D.
• Managed product acceptance process of three mobile phones for Latin American carriers, achieving a reduction of approval time of up to 43% and improving customer satisfaction
• Successfully supported BellSouth Peru on their TDMA to CDMA 1X migration and obtained product acceptance in record time to have phones ready on the CDMA network launch date