Gabriel Arce Email & Phone Number

Kitchener, Ontario, Canada

• Led teams in delivering complex migration services for Data Centers transitioning to Google Cloud or Azure Cloud.• Successfully executed migration services for a large pharmaceutical company, resulting in $1.7M inrevenue.• Managed the end-to-end process of cloud architecture, design, implementation, and migration for a USA government department, including subcontractor management.• Introduced a new methodology and artifacts for the discovery and assessment phase of migration projects, utilizing Power BI for data analysis and presentation

Kitchener, Canada Area

•Managed a team of project managers implementing client projects.•Led Digital Workplace implementation with the company largest client. Negotiated solution architecture and drove technology roadmap priorities. •Developed PMO practice by establishing and improving strategic and governance processes, operational processes, common language, and project artifacts and tools. Improved project turnaround by 30%

Kitchener, Canada Area

Project managed implementation of enterprise client projects. Manage engagement with clients through the project life-cycle.• Managed a complex $2M project with a large multinational client.

• Managed all Canadian Service Provider Accounts: Rogers, Bell, and TELUS, Freedom and regional carriers; the most important BlackBerry accounts and key to the device business recovery.• Drove product side integration and alignment during the hardware division transition from BlackBerry to TCL Corporation. Successfully bridge processes to new business model.• Planned and managed the New Product Introduction of BlackBerry KEYone, first device under the partnership with TCL.

Waterloo, Ontario

• Managed product portfolio for Verizon Wireless account, largest BlackBerry account globally at the time. Led mobile devices and services roadmap engagement with Service Providers. • Achieved a very aggressive on time launch of BlackBerry Storm, the largest launch for BlackBerry ever, packed with innovative technologies and overcoming numerous challenges.• Successful launched BlackBerry Z10, the first BlackBerry on the new BlackBerry 10 platform. Negotiated and aligned BlackBerry and partner requirements for a brand new platform. • Led BlackBerry’s transition to the Android platform with the launch of BlackBerry Priv.• Presented business issues and recommendations to BlackBerry Executives. Led and organized BlackBerry Executive participation in strategic planning meetings with partners.

San Diego, California And Vancouver, Canada Area

• Main contact point for all carriers’ issues and Subject Matter Expert of customer technology implementation within the product program. Member of cross functional product development team, managing the product launch of CDMA phones. • Project managed the global launch of three CDMA phones. One of the products was the first Nokia CDMA device to meet all initially planned program milestones.• Developed product acceptance strategy and plan, driving the timely integration of customer requirements into the product and execution of customer required product certification and validation • Facilitated issue resolution and trade-off decisions on customer matters that expedited launch.

Greater San Diego Area

• Provided Pre-Sales support introducing new technologies, presenting Nokia implementation and discussing carrier technical requirements. Negotiated requirements and technical issues with carriers and directed R&D efforts to support those requirements and to investigate and resolve technical problems reported during the acceptance process• Managed product acceptance process of three mobile phones for Latin American carriers, achieving a reduction of approval time of up to 43% and improving customer satisfaction• Successfully supported BellSouth Peru on their TDMA to CDMA 1X migration and obtained product acceptance in record time to have phones ready on the CDMA network launch date