Providing front-end community outreach and education for nonprofit clients, acting brand ambassador with the use of a multitude of different marketing strategies. Leading Morning impacts/meetings for motivation and team development daily. Leading a team of 5 – 10 individuals daily. Leading on site promotional events with hands on experiencing in both training and coaching new individuals ensuring their solo success. Experienced in recruiting/talent scouting as well as onboarding processes.

I provide background vocals and collaborate with various artists for performances. Currently my specialty is live performances! Outside of singing, I'm a musician. I play the saxophone and I'm learning the piano and guitar.

Ensure proper computer operation so that end users can accomplish business tasks; this includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. Successfully build a rapport with and elicit problem details effectively and efficiently from service desk customers. Application of diagnostic utilities to aid in troubleshooting. Perform post-resolution follow-ups to help requests.

Provided professional support via telephone, web submissions and chat forums. Vital counterpart for our escalations team as the main line for communication between dealers/members and our team at the Rewards center. Daily handled a multitude of differing issues through the stated outlets above. Assisted with inquiries such as tech issues, on boarding questions and a wide array of other topics. Cultivated a customer service experience that provided resolution based upon the company’s policy and excellence requirements. Tasked with reviewing members account information, solving outage issues as well as informing members/dealers when issues have been resolved. Successfully tracked incidents and calls, entering data into a database timely and efficiently.

Provided professional end-user support via telephone, email, web submits and chat forums. A flagship team member chosen to be part of a new project launch. Provided restorative and/or maintenance actions to resolve end-user problems of varying levels of difficulty. Consulted on end-user problems based on standard procedures. Successfully tracked incidents and calls, including but not limited to, entering data into a database timely and efficiently. Accountable for ensuring systems are configured properly.

I assisted the lead teacher in planning the lessons and implementing study programs for children. Supervision was provided during activities to ensure the safety of the children in the absence of lead teacher. I attended parents-teachers meetings provided feedback to parents about the behavior of their child(ren) while in day care center. I was also instrumental in conducting different recreational activities like drawing, coloring, music, drama etc. I was responsible for ensuring the children completed their daily exercise routines. I also made certain the center was properly closed and locked for the evening after all the children and staff left.

I was a flagship employee of this new store. I was instrumental is the initial set-up of the store. Responsible for department organization and set-up. I also provided high levels of customer service to ensure customers are satisfied.

Greet customers with a smile and friendly demeanor upon entry to the store, maintain clean and neat appearance of store, and demonstration of new products to customers and store guests. I also efficiently handle cash, credit and gift card transactions. Assist in other areas where needed to keep the store running at its best.

Provided excellent customer service experience to guests. Processed cash, credit card and gift card transactions. Prepared fresh food orders. Responsible for keeping the dining room presentable and orderly, as well as restocking and assisting other crew members as needed.