Gabriel Barr Email & Phone Number

Eagle, Idaho, United States

In my role as a Relationship Manager, I:- Collaborated with leadership to assess client needs, define project scope, and create high-quality bids and proposals to secure new business and foster strong client relationships.- Managed the project intake process, ensuring accurate project setup and forecasting within company tech stack.- Facilitated new client kick-off meetings, ensuring clear project understanding and alignment with client expectations.- Oversaw project implementation of end-to-end services, maintaining accurate and up-to-date project data, and providing accurate pipeline and forecast reports to facilitate informed decision-making.- Proactively identified and communicated potential project roadblocks or delays, ensuring smooth project execution and client satisfaction.- Analyzed market conditions and recommended pricing adjustments, ensuring accurate and quality pricing per the market conditions.

- Increased project delivery efficiency by through developing and implementing process improvements and automations that optimized workflows across the company.- Managed projects involving cross-functional teams of recruiters, (user experience) UX researchers, and product managers, fostering open communication, collaboration, and ensuring alignment with project goals.- Led UX research projects that delivered valuable customer insights, informing product development and enhancing the user experience.- Established and maintained project timelines, coordinated resources, and proactively identified and mitigated potential roadblocks to ensure projects were delivered on time and within scope.- Leveraged strong attention to detail and organizational skills to consistently deliver projects exceeding expectations.

Nampa, Idaho, United States

- Provided compassionate care and support to oncology patients undergoing treatment and follow-up appointments.- Demonstrated strong organizational skills by prioritizing tasks and managing time effectively in a fast-paced environment.- Acted as a liaison between patients, nurses, and physicians, ensuring clear communication and efficient care coordination.- Maintained accurate and up-to-date patient records, ensuring data integrity for quality care delivery.

Idaho Falls, Idaho, United States

- I was the first employee on the ground with the successful launch of a new Zerorez location in Idaho Falls, ID (opened in August 2019). Managed setup of the new facility, as well as establishing relationships with many new B2C and B2B customers.- Analyzed customer satisfaction data to identify areas for improvement and ways to enhance the B2B and residential customer experience.- Prior to opening the new Idaho Falls territory, I was the main B2B account manager in Boise, and I managed quoting service costs and successful service delivery for several B2B customers.- Trained new hires in Idaho Falls, equipping them with the knowledge and skills to meet the needs of both residential and commercial clients.- Maintained equipment and ensured a clean and organized work environment in the Idaho Falls location, contributing to a smooth workflow and efficient service delivery for both residential and B2B clients.

Caldwell, Id

- I joined Quadra in an admin role and eventually worked my way into overseeing customer success and sales departments.- I worked as part of a cross-functional team to communicate with stakeholders, to aid in monitoring costs and timeline for product and service delivery, and to coordinate employee efforts to ensure that project or product goals were delivered as promised.- I implemented Hubspot company-wide, and I trained account managers on how to successfully use Hubspot. I worked with the sales and customer success teams to determine KPI's and quotas, and made sure that our tech stack was aligned with those goals.- I worked with employees to resolve conflict, find ways to improve morale and productivity, and to promote good company growth and culture. I was heavily involved in planning and implementing many company-wide operational changes, leading to more timely delivery of both products and services, and ultimately ensuring customer satisfaction throughout the customer journey.