Gabriel Blatstein Email & Phone Number

Valley Forge, Pa, Us

CX Senior Data Analyst Mutual Fund Lab• Spearheaded website modernization for the Mutual Fund Lab, executing 5+ Non-Inferiority A/B tests, boosting JCR completion rates by an average of 5%• Built an NLP tool with TF-IDF bigrams/trigrams which analyzed customer feedback to identify previously unknown client friction points leading to reprioritization of features and epics• Fine-tuned a Hugging Face LLM (DistilBERT) on CSAT surveys, achieving a 20% accuracy improvement over Vanguard's leading model• Utilized proprietary clustering techniques and LLM models to analyze call transcript data, validating qualitative UX research and testing lab hypothesesCX Senior Data Analyst CX Alpha• Directed data and Tableau analyst teams to craft behavior scorecards for 500K onboarded never invested clients, providing senior leadership a streamlined view of client trends and behaviors• Developed a Logistic Regression model to identify key demographic factors for 500K personalized client experiences• Planned and executed three CX Alpha experiments using multivariate analyses and A/B hypothesis tests to increase investment rates, delivering $200M in client value• Spearheaded comprehensive data support for the BCD process, encompassing barrier identification and hypothesis formulation for 4 use casesCash Savings Account (Cash Plus) Lead Data Analyst• Managed data requests, Adobe tagging implementation for onboarding client flow, and launched cash savings product benefiting 30K clients and $2B in assets• Developed product health dashboard for cash portfolio, monitoring 25+ metrics and KPIs for senior leadership• Built 5 decision-support Tableau dashboards for stakeholders, enabling insightful data analysis for cash stakeholders• Created the Cash Plus Non-CMA security report, a Python script with SQL queries, running locally to automate email notifications ensuring financial compliance

Worldwide, Oo

Incident Management Data Science/BI Lead at Facebook • Developed a WordCloud of disparate incident text fields to identify monthly insights of specific problem areas• Led the creation of customized dashboards using SQL and Unidash for cross-functional FB teams• Built a Performance Metrics dashboard to track key metrics for the Network team leading to decreased average Time to Detect and Time to Mitigate for incidents• Supported five incident management teams in weekly triaging meetings to understand the root cause of incidentsPerformance Modelling & Data Mastery Analyst at Lockheed Martin• SQL script testing and documentation• Assisted in maintenance of several key client deliverable dashboards through iterations of edits and testing• Led the technical analysis of how to integrate aircraft sensor time-to-failure signals into Supply Chain processes to pre-position inventory, improving Performance and Cost metrics• Leveraged SAP HANA using SQL scripting along with extracts into excel to proactively identify Supply Chain stocking shortages & fleet performance bottlenecks

London, Uk, Gb

Lead Hadoop Big Data Operations Analyst • Transitioned Big Data Operations division from the development team to the business operations team • Documented and modernized business processes to align data sources to form synergies for data lake stakeholders • Monitored the Hadoop cluster using Ambari, Autosys, and other monitoring tools to ensure an optimal data lake Techinical Analyst Financial Close Modernization for Tier One Bank• Analyzed the current financial close process both from a systems and functional perspective• Conducted various meetings with business stakeholders to understand the current state• Created the target state tech stack and 60 functional business requirements• Recommended over 20 solution options to optimize the financial close from an analytics, workflow, and reconciliation perspective.Lead PM & Business/IAM Analyst• Led a team of two developers in building an API micro service to interface between a Sybase database to third party application, SailPoint. • Guided the team through the Iterative Development Methodology (IDM) to complete all necessary project objectives. • Easily met an accelerated project timeline delivering the API two weeks earlier than the initial deployment date. IAM Analyst Large Financial Services Client• Led an IAM manual recertification project to reduce risk exposure addressing a previous audit finding through the recertification of four applications. • Automated the recertification process by on-boarding the four applications onto the IAM tool, SailPoint• Performed segregation of duties (SODs) and user group entitlement level • Organized and orchestrated working sessions with the business to elicit SME knowledge surrounding the applications

New York, New York, Us

Skilled up in Python, Statistical Analysis, Machine Learning, and Deep Learning in this 10-month online part time training program. As part of the program, I attended lectures, completed individual and group programming assignments, code challenges and projects to demonstrate a comprehensive understanding of both the theory and applications necessary to become a Data Science professional.• Studied a variety of data science tools in depth, including Python, SQL, SQLAlchemy, scikit-learn, Pandas, and Keras• Implemented Regressions, Decision Trees, Linear Algebra, Statistics, OOP, ORMs• Created Time Series Analyses, Clustering and Market Segmentation, ARIMA Modeling, A/B Hypothesis Testing• Worked both individually and in teams to develop and present a variety of data science projects

Chicago, Il, Us

U.S. Customs and Border Protection (CBP) Revenue Modernization• Revolutionized CBP revenue collections ($1.5B) through re-engineering of outdated and inefficient processes • Elicited, documented, and tracked business-focused requirements from CBP stakeholders• Performed ad-hoc analytics to provide leadership with capability to make data-driven decisions for port selection or fee scope selection for projectsAdministrative Office of the U.S. Courts (AOUSC) Financial Reporting Project• Consulted the Administrative Office of U.S Courts to become compliant with OMB A-123 financial reporting requirements • Supported development and maintenance of Grant Thornton’s Automated Financial Reporting Tool (FIRST/GLAAS), resulting in 75% time savings• Conducted data analysis and cleansing to identify audit risks, and allow MS Excel and MS Access databases to operate optimally• Led data testing efforts to validate data integrity of U.S. Courts funds which included documentation of findings and creation of metrics for direct client deliverablesUS Customs and Border Protection AUO Overtime Audit• Performed overtime audit of CBP’s Administratively Uncontrollable Overtime (AUO) which included audit of over 400 employee records and more than 45 on-site AMO (Air and Marine Officer) employee interviews with over in San Diego, California• Examined AUO data using Excel graphs to illustrate most beneficial site for in-person interviews

Horsham, Pennsylvania, Us

• Led cost saving transition to paperless record-keeping of financial statements (Life Insurance, qualified, and non-qualified accounts) for entire client base (250 clients), including integration into CRM database• Evaluated financial statements of clients and created Morningstar reports and asset summaries for both current and prospective clients which resulted in increase in sales

• Performed company valuations utilizing comparable public company analysis, precedent transactions analysis and discounted cash flow (DCF) analysis• Built fully-integrated financial statement projection models, LBO models, and accretion/dilution merger models, including ability to run operational and capital structure sensitivities within models and data tables for sensitivity analysis

Master Of Science - Ms, Analytics

Data Science Bootcamp

Bachelor Of Science (Bs), Finance, General