Gabriel Correa Email and Phone Number

• Met with stakeholders to understand business requirements and help translate the requirements into technical requirements for the development team.• Worked closely with Project Managers and Scrum Masters to break big projects into smaller tasks that allow us to work in a more agile environment.• Design and build applications that meet the business needs utilizing Vue JS, REST APIs, and C# (.NET).• Mentored Junior developers and helped them get acclimated to our business processes.• Worked with the development team to make sure certain quality standards are met on tasks being worked on.• Managed source control in Azure DevOps.• Collaborated with developers to solve merge conflicts and make sure their work is ready for deployment.• Worked with Database Administrators to build stored procedures, data tables, views, and functions in MSSQL.• Collaborated with the development team to whiteboard new ideas for enhancing the production and leading brainstorming sessions.• Prepared meetings for stakeholders to demonstrate newly implemented features and functionality in the CaseWorx product.• Met with Project Management and Scrum Masters to prioritize items in the backlog and prepare work for upcoming sprints.• Collaborated with the deployment team to make sure deployments go smoothly and help troubleshoot any potential issues.• Refactored existing code to help standardize our data models by utilizing interface classes.• Worked with developers to do code reviews to insure MSSQL migrations scripts are correct and that best practices are being followed.

• Met with project managers on analyzing feature requests to provide timetables.• Implemented/modified features in our software utilizing Telerik.• Worked with SQL Server Reporting Services (SSRS) to implement/modify client reports.• Upgraded and enhanced the CaseWorx product from using a static Telerik .NET framework to a more dynamic and configurable product that utilizes a Vue JS front-end, REST APIs, JSON, and re-usable class libraries written in C# (.NET). • Built re-usable components in Vue JS to allow faster and easier implementation of new features and improve maintainability of the code base.• Converted existing code to utilize our re-usable class libraries written in C# (.NET) for easier maintainability and troubleshooting.• Built reports utilizing Telerik and Exago.

• Worked closely with other departments in the company to identify manual procedures that could be automated with software.• Created and modified stored procedures using SQL Server Management Studio.• Coded C# .NET Window Services that routinely checked our database logs for unusual trends in errors and notify the Software Support Administration department through Slack and Microsoft Team Services so that they were able to find issues faster and more efficient. • Worked closely with team members to define requirements for upcoming features.• Collaborated with end-users to design and code C# ASP.NET web pages combined with JavaScript that function to their needs.• Coded C# .NET Web APIs used to access data from our vendors and store it in our database.

• Worked independently and collaboratively to troubleshoot problems with applications coded C# and Visual Basic.• Supported existing applications coded in C#, Visual Basic, and JavaScript with escalated support, bug fixes, and new features.• Worked collaboratively to move software built in C# and Visual Basic from old Windows Servers to new Windows Servers as well as make sure everything was functioning appropriately after the move.

Create tools and automation in C# to help fix re-occurring issues and help make day-to-day operations simpler.Create/modify stored procedures using SQL Server Management Studio. Identify issues both in the database and in the code. Communicate issues to development teams.Utilize monitoring tools and creative pro-active monitoring practices to ensure system availability, functionality, and performance 24/7.Prioritize, troubleshoot, and leverage all available resources to resolve production related issues.

Gathered customer's information and determined the issue by evaluating and analyzing symptoms.Delivered service and support to end-users using and operating automated call distribution phone software.Redirected problems to appropriate resources.

Worked on updating the design of web pages using Microsoft Visual Studio in C# and ASP.NETWorked on displaying tables with data gathered from a database in a neat and visually appealing manner.Worked on stored procedures in SQL.Worked on debugging various web pages.