• Provided consultation to clients on nutritional, supplement, and body care needs• Provided quality service to customers and exceeded sales goals every month• Organised and managed department schedule while addressing employee needs• Optimised site processes to ensure high team performance• Maintained a conducive workplace environment to support employees in providing quality service• Coordinated accounts, developed and maintained an efficient inventory process• Ensured marketing plans were well implemented and maintained• Provided training and orientation to new staff and ongoing training to older staff

• Participated in extensive training in financial markets, products, portfolio management and client acquisition• Developed client base daily through calls, networking, business canvassing, and event booths• Identified clients and prospective clients in need of investment guidance and then recommended investment solutions appropriate for each individual• Explained and documented for clients the types of services to be provided, and the responsibilities to be taken by the personal financial advisor• Gathered prospect financial data and developed comprehensive financial plans using Financial Goal Analysis tool• Sold financial products including life and disability insurances, college funding and retirement instruments• Provided consultation while maintaining good and productive client relations• Proactively monitored investments and managed client funds• Coordinated portfolio reviews with clients to regularly evaluate an investment's performance toward achieving documented long-term financial goals

• Developed lucrative relationships with key clientele and identified their specific needs• Developed an extensive and thorough online and traditional marketing campaign that included two websites, SEO, Google Adwords, street signs, flyers, direct mailings, and more. • Researched properties and market conditions to determine which are favorable for rehabilitation and re-sale or rent• Analyzed and assessed the condition of properties • Conducted financial analysis on all properties; cash flow analysis, expenses analysis, cape rate, future equity appreciation, etc.• Arranged meetings with potential investors, home buyers, and home sellers• Leader in sales negotiations and responsible for closing sales • Negotiated directly with private owners (FSBOs) on multiple creative financing deals.

• Entrusted to support a high-producing Mortgage Loan Officer by ensuring quality, completeness and accuracy of all new loan applications• Met with applicants to obtain information for loan applications and to answer questions about the process• Leveraged extensive communication skills in gathering client conditions, assembling files, reviewing appraisals, securing documents, and reviewing fees on closing statements• Utilized extensive understanding of real estate appraisals, title reports, and real estate transactions in educating clients of the mortgage process and loan procedures• Conducted comprehensive analysis of client financial/credit data, determining level of risk and matching customer needs with the appropriate loan program• Analyzed and evaluated client's financial analysis/ budget which included tax returns, social security numbers, bank statements and other sensitive information• Processed Conventional, FHA, USDA, VHDA, VA loans for purchase, refinance and renovation transactions• Maintained effective communication with all necessary parties involved in a new loan application, from the customer, loan officer, processor, and lender to ensure a positive application experience• Monitored all incoming loan conditions via email, fax or mail• Prepared spreadsheet reports to track leads and productivity• Assisted clients with transactions and communicated status of home loans, thereby building strong base of referral business due to delivery of excellent service• Collaborated with escrow officers, title officers, appraisers, and inspectors to resolve issues and facilitate completion of transactions in a timely manner• Designed flyers and marketed business via Phone, Emails, and Bulk-Mailings• Developed a precise marketing campaign that resulted in increased sales and productivity (~16% increase)