• Conducted organization-wide training review to adapt CEO’s training model to the post-pandemic online environment, including holistic review and analysis of 127 training courses, as well as CEO’s associated systems and processes to maximize efficiency and effectiveness, and promote a positive culture.• Presented project findings to the President/CEO, COO, and top leadership, which led to the acceptance and implementation of our recommendations and the creation and hiring of 2 new positions.• Evaluated in-person trainings from 15 CEO sites nationwide and discussed results with site directors.• Continuing to work 20 hours a week while a full-time student.

• Conducted sector research for nonprofit clients and created visualizations for the resulting data.

• Led a team of three counselors in implementing educational, individual and group recreational activities for 20 high-energy third grade boys.• Collaborated daily with co-counselors and camp leaders to creatively problem solve in order to ensure individual safety and skill development while maintaining overall group morale, conduct, and fun.

• Managed safety and sanitation processes for a state-of-the-art wellbeing center to ensure proper functionality of fitness equipment to produce a quality guest experience.• Promoted Anytime Fitness brand through tours with 25 prospective guests per week answering questions and providing information, leading to multiple new memberships.• Organized client database and settled contract disputes in English and Spanish resulting in higher customer satisfaction, increased business, and higher commissions!

• Conducted research utilizing criminal justice databases for Brennan Center reports, a United Nations panel, and a podcast with criminal justice professionals.• Contributed to the policy and legislative initiatives of the Justice Program through research, drafting memos, and making recommendations to team supervisors.• Organized and replied to correspondence from incarcerated citizens with relevant legal advice on the organizations or professionals that could provide the most assistance to their cases.