Serve as a beertender at Thirsty Pups Brewing, providing exceptional customer service and enhancing the taproom experience. Engage with guests to recommend beers based on their preferences, offering detailed knowledge of various beer styles and brewing techniques. Manage draft systems, ensuring proper pouring techniques and quality control for each pour. Handle transactions efficiently using point-of-sale systems while promoting sales of merchandise and events. Maintain a clean, organized bar area, restocking supplies, and managing kegs as needed. Support brewery events, tastings, and tours, contributing to the brewery’s community-focused atmosphere and customer satisfaction.

Owned and operated Cigar Pointe LLC, a boutique cigar shop in San Antonio, TX, for 15 years. Managed all aspects of business operations, including sales, inventory, customer service, and vendor relationships. Developed a loyal customer base through personalized service, curated product selection, and community engagement. Oversaw financial management, marketing strategies, and promotional events to drive growth and increase brand awareness. Ensured compliance with industry regulations while maintaining a welcoming environment for cigar enthusiasts. Built and sustained a profitable small business with a focus on premium cigar experiences.