-Responsible for demoing “WorkLink” augmented reality software by flagship partner “Scope AR” to new and existing clientele.-Build rapport with new and existing clientele and maintain frequent connection via email, call or in person weekly meetings.-Use “ Enterprise Design Thinking” to find our clients business problems and bottom line to present a solution specifically tailored to their needs.

-Certified iOS, macOS, iPadOS and watchOS instructor.-Created appointments for future workshop attendees.-Conducted workshops for large groups of customers, coworkers managers and store leaders.-Informed customers on accessories that best compliment their devices and their business or personal needs. -Gave morning demos(accessories and software) to coworkers in our daily download meeting.-Kept track of certain Product Zone Specialist’s engagement with their customers on informing them of “Today at Apple” workshops.

Responsibilities included,-Repaired customer relationships while delivering excellent customer service.-Taking Mobile appointments.-Trouble shooting and running diagnostics on iOS watchOS macOS iPadOS.

Responsibilities included,-Getting Apple products into customers hands.-Helped create energy and excitement for Apple products and services.-Presented each customer with a specific solution tailored to their needs.-Assisted customers with the setup of their new devices ensuring a smooth experience between them and their new investment. -Assisted Back Of House with personal inventory.