Providing leadership in services delivery, artificial intelligence, automation, product strategy, program, and project execution in the Infomation Technology and Software space. I am a lifelong learner always striving to get better.
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Program ManagerHylandCleveland, Oh, Us -
Manager - Managed ServicesHyland Sep 2022 - PresentWestlake, Oh, Us -
Owner | Principal Leadership ConsultantKeith Managed Services Jan 2012 - Mar 2023OnBase Architecture - OnBase System Design and DevelopmentProduct Development - Architecture/Security Design - Sponsor Requirements Negotiation - Roadmap Thought LeadershipScrum -Coaching and Transformation -Nexus Scaled Agile Framework -Multiple Scrum CertificationsProgram Management Consultation -Agile Transformation -Motivational Leadership -Execution Expertise -8+ Million Dollar Capital Budget -Risk Identification and Management -Remote Team management -Vendor Contract NegotiationTechnical Experience -OnBase API Development -C# and Python automation development -Performance and Penetration Testing Business Process Automation -System Analysis -ROI/NPV evaluation -Solution Design and Proposal -Business Process ConsultationHealthcare Workflow | EMR -Acute Care -Clinical Care -Revenue Cycle -Regulatory Compliance – Meaningful Use, HITECH, CuresAccounts Payable Process -Medical Claims -Invoice AutomationSales Workflow -CRM On Demand -Campaign Management -Opportunity Workflow -CTI Integration with PBXSoftware Expertise -OnBase -eCommerce Web Platforms -Windows Server Technologies -CRM systems -Jira -PPM
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Solution EngineerHyland Software Jan 2010 - 2012Westlake, Oh, UsAt Hyland Software, I am a Solution Engineer in the Healthcare Solution Services Department. I travel the country installing Content Management Solutions in complex multi-facility environments. The software I install takes paper charts and converts them into digital form. It greatly increases patient care with instantaneous access to all of the patient's current and past encounter data.On the the technical side, I am responsible for configuring intricate server environments to accompany an Enterprise wide content management system. All of the following configurations are specific to accomplishing the full solution: Windows Server 2008, SQL Server, SAN Fileserver, Network Optimization, Citrix, and IIS Web Server.AccoladesReceived Quality Assurance employee of the month for discovering and presenting on newly developed and discovered testing techniques. These techniques are considered standard operating procedure to date. After using the new methods to determine a major issue within the OnBase software, I presented my findings to the entire Quality Assurance department and worked with many of the QA associates individually.Received the Hyland Player of the week for my work and root cause analysis with a disabled Healthcare OnBase system. The customer that I had been tasked to work with was a new implementation a couple weeks before go live. They had many areas of performance issues and disconnections to the database. Coming into this scenario was not very pleasant due to the perception the customer had of our software. Soon after fixing their issues, AJ Hyland received a letter from the customer detailing their encounter with me. Received Honorable Mention for the Employee of the year for Hyland Software for the 2011 year. I was selected for the aforementioned healthcare performance issue. This was the highest recognition I had received from Hyland and was proud to represent the runner up for such a prestigious award. -
Operations AnalystGxs Jan 2008 - Jan 2010Gaithersburg, Md, Us-Incremental and full system backups-TGMS applicaiton troubleshooting-Hardware Monitoring-Team Knowledge Transfer-Linux system troubleshooting
Gabriel Keith, Ocapi, Pal, Psm Education Details
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Remington College-Cleveland Campus
Frequently Asked Questions about Gabriel Keith, Ocapi, Pal, Psm
What company does Gabriel Keith, Ocapi, Pal, Psm work for?
Gabriel Keith, Ocapi, Pal, Psm works for Hyland
What is Gabriel Keith, Ocapi, Pal, Psm's role at the current company?
Gabriel Keith, Ocapi, Pal, Psm's current role is Program Manager.
What schools did Gabriel Keith, Ocapi, Pal, Psm attend?
Gabriel Keith, Ocapi, Pal, Psm attended Remington College-Cleveland Campus.
Who are Gabriel Keith, Ocapi, Pal, Psm's colleagues?
Gabriel Keith, Ocapi, Pal, Psm's colleagues are Tiffany Williams, Abhijit Patra, Murilo Zamperlini, Bharath Nanjappa, Cyndi Tibbits, Joseph Tanis, Jennifer Borcherding.
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