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Gabriel Lima Email & Phone Number
Especialista em Dados e Operações I - Customer Success e Experience
at
Omie
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✓ Verified August 2026
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Profile completeness 100%
Current company
Role
Especialista em Dados e Operações I - Customer Success e Experience
Location
São Paulo, Brazil
Company size
Who is Gabriel Lima? Overview
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Quick answer
Gabriel Lima is listed as Especialista em Dados e Operações I - Customer Success e Experience at Omie, a with 1590 employees, based in São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Gabriel Lima.
Gabriel Lima previously worked as Data Specialist - Customer Success at Omie and Especialista em Dados e Operações I - Expansao e Upsell at Omie. Gabriel Lima holds Bacharelado, Ciência Da Computação from Uninove - Universidade Nove De Julho.
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Email format at Omie
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Omie
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Profile bio
About Gabriel Lima
I have been working in the Business Intelligence market since 2014, always focused on extracting data via SQL and transforming it into Insights and Dashboards, aiming at better information management so that it can be turned into strategies for the company.I have solid knowledge in SQL, Excel and Power BI tools, in addition to having already used QlikView in one of my experiences. Most of my professional career took place in call center service and collection, that is, I have mastery of collection strategies, results calculation, KPI'S of the call center area as a whole, collection rule, customer segmentation via score , creation and presentation of results, support to other teams with information and insights, as well as knowledge of some market dialers and collection CRM.I am graduated in Computer Science and Technologist in Internet Systems from Universidade Nove de Julho.
Listed skills include Microsoft Office, Power Bi, Microsoft Excel, Big Data, and 2 others.
Current workplace
Gabriel Lima's current company
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Omie
13 roles
Gabriel Lima work experience
A career timeline built from the work history available for this profile.
Data Specialist - Customer Success
CurrentCreation of Dashboards and Analysis for the technology and applications area, insights for process improvements, sales and reversal of cancellations (churn). Handling SQL Server, creating SQL queries, updating and creating databases and week of strategies to capture the customer area.-Integrated team responsible for robust economic data-Responsible for analyzing predictive cancellation models
Sep 2022 - Present
Especialista Em Dados E Operações I - Expansao E Upsell
-Desenvolvimento de relatórios em power bi, assim como programação de consultas em SQL para análises da área de aplicativos da empresa. -Analisar vendas dos aplicativos, receitas obtidas, indicadores de engajamento/ultilizacao dos clientes para com os produtos ofertadosAnalisar indicadores da área de serviços financeiros da empresa, indicadores de ultilizacao de contas, saldo, boletos emitidos entre outros…-Construção de todos os indicadores da área, apresentações mensais com os resultados obtidos-Responsável único pela criação de Dashboards da área e na estruturação de processos para upsell dos clientes via loja de aplicativos ou serviços financeiros-Segmentação de base para campanhas, afim de atrair o cliente a realizar upsellProjetos e Conquistas:-Responsável pela criação de indicadores e Dashboards da área do zero-Contribuição importante na construção e modelagem da base de dados para o produto de serviços financeiros-Otimização do tempo de trabalho time, atuando na automatização de alimentação de planilhas para relatórios em Power BI, economizando mais de 12 horas de trabalho mensal
Sep 2021 - Aug 2022
Sócio
CurrentZapBairro é a solução perfeita para quem busca recomendações comerciais de forma prática e rápida. Diferente de um aplicativo tradicional, ZapBairro funciona diretamente no WhatsApp, permitindo que você peça sugestões e recomendações de estabelecimentos comerciais por voz ou texto, em qualquer idioma. Com essa facilidade, você pode descobrir os melhores restaurantes, lojas, serviços e muito mais na sua região, contando com a comodidade e a familiaridade da plataforma de mensagens mais popular do mundo. Seja para encontrar o melhor cabeleireiro, uma oficina confiável ou um restaurante para um jantar especial, ZapBairro está aqui para ajudar, conectando você ao que há de melhor no seu bairro.
Aug 2024 - Present
Management Information System Senior
Indicators, SQL Database, Power BI, Customer Satisfaction Analysis, Crossing of databases via SQL, Reports via Excel, Import and correction of databases, creation reports in Power BI e etc...
Jun 2020 - Aug 2021
Analista De Planejamento Senior - Santander Brasil S.A
Updating routines Via SAS, preparing and updating Excel reports, studying customers and billing bases, among others...
Jun 2019 - May 2020
Process Agent - Management Information System In Vivo S.A
Indicators, SQL Database, Power BI, Customer Satisfaction Analysis, Crossing of databases via SQL, Reports via Excel, Import and correction of databases via database, customer profile analysis, creation of queries for due analysis...
Sep 2017 - Jun 2019
Management Information System Iii
Creation of Reports via SQL Database, Excel, Creation of Jobs and Procedures, Maintaining of MYSQL database, indicators via Report Services, Updating and presentation of committees to clients and etc ..
Sep 2016 - Aug 2017
Strategic Planning
Creation and update of reports, data extraction via SQL, internal and external presentations to clients, creation of reports via Business Intelligence, system monitoring (NEO and COBSYSTEM), analysis of electronic actions, portfolio performance analysis, planning of partner consultants , configuration and implementation of systems, relationship with offices, file distribution, sending operational strategies, among others. Responsible for team coordination and relationship with partner companies, creation and application of collection rules and strategies.
Feb 2016 - Sep 2016
Management Information System Ii
Creation and update of reports, QlikView, data extraction via SQL, internal and external presentations to clients, creation of reports via Business Intelligence QlikView.
Jun 2015 - Feb 2016
Management Information System I
Collection indicators, creation of operational reports, handling of SQL Server databases and Bussines Inteligence QlikView tool
Aug 2014 - Aug 2015
Aug 2013 - Aug 2014
Operador De Cobrança
Fattor Recuperação De Crédito
Feb 2013 - Aug 2013
Team & coworkers
Colleagues at Omie
Other employees you can reach at omie.com.br. View company contacts for 1590 employees →
GA
Guilherme Augusto
Colleague at OmieFoz Do Iguaçu, Paraná, Brazil
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GD
Gabriel De Carvalho Lourenço
Colleague at OmieLisbon, Portugal
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LA
Lucas Alonso
Colleague at OmieCatanduva, São Paulo, Brazil
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US
Uerlei Santos
Colleague at OmieSalvador, Bahia, Brazil
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VA
Vitória Amorim Langame
Colleague at OmieSão Paulo, Brazil
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CA
Carlos Augusto Filho
Colleague at OmieManaus, Amazonas, Brazil
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OO
Onik Onik
Colleague at OmieDhaka, Bangladesh
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MV
Marcos Vinicius Elson
Colleague at OmieGuarulhos, São Paulo, Brazil
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DL
Dayane Lira
Colleague at OmieSão Paulo, Brazil
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JV
João Victor Nascimento
Colleague at OmieBarueri, São Paulo, Brazil
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Guilherme Augusto
Colleague at OmieFoz Do Iguaçu, Paraná, Brazil
View →
GD
Gabriel De Carvalho Lourenço
Colleague at OmieLisbon, Portugal
View →
LA
Lucas Alonso
Colleague at OmieCatanduva, São Paulo, Brazil
View →
US
Uerlei Santos
Colleague at OmieSalvador, Bahia, Brazil
View →
VA
Vitória Amorim Langame
Colleague at OmieSão Paulo, Brazil
View →
CA
Carlos Augusto Filho
Colleague at OmieManaus, Amazonas, Brazil
View →
OO
Onik Onik
Colleague at OmieDhaka, Bangladesh
View →
MV
Marcos Vinicius Elson
Colleague at OmieGuarulhos, São Paulo, Brazil
View →
DL
Dayane Lira
Colleague at OmieSão Paulo, Brazil
View →
JV
João Victor Nascimento
Colleague at OmieBarueri, São Paulo, Brazil
View →
8 education records
Gabriel Lima education
Bacharelado, Ciência Da Computação
Sistemas Para Internet, Tecnólogo, Desenvolvimento De Aplicações Web
Curso Livre, Customer Success
Curso On-Line, Gestão De Pessoas E Liderança
Curso On-Line, Microsoft Power Bi Para Business Intelligence E Data Science, 86%
Data Science Academy
Desenvolvimento De Aplicativos Android E Sdk, Desenvolvimento De Aplicativos Android Sdk
Samsung Ocean
Técnico De Informatica, Técnico Em Informática
Microcamp Interlagos
Ensino Médio, Ensino Médio Completo
E.E Maestro Heitor Villa-Lobos
FAQ
Frequently asked questions about Gabriel Lima
Quick answers generated from the profile data available on this page.
What company does Gabriel Lima work for?
Gabriel Lima works for Omie.
What is Gabriel Lima's role at Omie?
Gabriel Lima is listed as Especialista em Dados e Operações I - Customer Success e Experience at Omie.
Where is Gabriel Lima based?
Gabriel Lima is based in São Paulo, Brazil while working with Omie.
What companies has Gabriel Lima worked for?
Gabriel Lima has worked for Omie, Zapbairro, Neobpo, Vikstar Contact Center, and Grupo Dnr.
Who are Gabriel Lima's colleagues at Omie?
Gabriel Lima's colleagues at Omie include Guilherme Augusto, Gabriel De Carvalho Lourenço, Lucas Alonso, Uerlei Santos, and Vitória Amorim Langame.
How can I contact Gabriel Lima?
You can use AeroLeads to view verified contact signals for Gabriel Lima at Omie, including work email, phone, and LinkedIn data when available.
What schools did Gabriel Lima attend?
Gabriel Lima holds Bacharelado, Ciência Da Computação from Uninove - Universidade Nove De Julho.
What skills is Gabriel Lima known for?
Gabriel Lima is listed with skills including Microsoft Office, Power Bi, Microsoft Excel, Big Data, Qlikview, and Sql.
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