Gabriel M.

Gabriel M. Email and Phone Number

Analista Senior de Customer Support @ orienteme
Araraquara, SP, BR
Gabriel M.'s Location
Araraquara, São Paulo, Brazil, Brazil
Gabriel M.'s Contact Details

Gabriel M. personal email

About Gabriel M.

I have a degree in Economic Sciences from UNESP (Faculty of Sciences and Letters - Araraquara Campus).I have extensive experience with data analysis and business intelligence, resulting from my experience in different areas in companies in different sectors (energy, finance and health). I was able to have contact and knowledge of several tools along the way (Advanced Excel + VBA, Power BI, Looker Studio, Tableau).I am currently a Customer Success analyst, focusing on monitoring customer evolution and analyzing relevant metrics.

Gabriel M.'s Current Company Details
orienteme

Orienteme

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Analista Senior de Customer Support
Araraquara, SP, BR
Website:
orienteme.com.br
Employees:
169
Gabriel M. Work Experience Details
  • Orienteme
    Analista Senior De Customer Support
    Orienteme
    Araraquara, Sp, Br
    View
  • Orienteme
    Full Customer Success Analyst
    Orienteme Aug 2024 - Present
    São Paulo, Brasil
    View
  • Orienteme
    Customer Success Jr. Analyst
    Orienteme Mar 2022 - Aug 2024
    São Paulo, Brasil
    • Customer service and relationship with professional partners; • Monitoring the evolution of platform users; • Realization of reports using Google Data Studio (Looker); • Suggestions for improvements in the platform and integration with the technology team through JIRA;• Control and analysis of the company's internal KPI's; • Elaboration of weekly and monthly closing presentations.• Development of research using internal database for press relations content
    View
  • Orienteme - Online Therapy
    Customer Success Intern
    Orienteme - Online Therapy May 2021 - Mar 2022
    Sao Paulo, Brazil
    • Customer service and relationship with professional partners; • Implementation and maintenance of customer service systems (Zoho Desk); • Control and analysis of the company's internal KPI's.
    View
  • Aticca Capital
    Credit Analyst
    Aticca Capital Mar 2019 - May 2021
    Araraquara,Sp
    • Preparation of closing spreadsheets, billing analysis, commercial monitoring and integration with Power BI for management reporting• Management of assignors' financial operations• Responsible for approving operations for the Credit Rights Investment Fund (FIDC)• Performance in the collection sector, following bank transactions and making direct contact with the customer
    View
  • Aticca Capital
    Intern
    Aticca Capital Nov 2018 - Mar 2019
    Araraquara, Sp
    • Notification of purchase of receivables• Check goods receipt directly with the customer and send payment tickets
    View
  • Gas Brasiliano Distribuidora S.A.
    Internship In Planning Management
    Gas Brasiliano Distribuidora S.A. Apr 2017 - Nov 2018
    Araraquara, Sp
    • Carry out monthly reports, with statements of results of the company's indicators• Consolidation of economic data and daily financial indicators• Development of presentations for monthly meetings of managers and meetings of the Board of Directors• Extraction of SAP costing data• Preparation of budget templates
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  • Navigare Travel Agency
    Administrative Assistant
    Navigare Travel Agency Mar 2013 - Apr 2017
    São Paulo, Sp
    • Issuance of invoices• Accounts payable and receivable• Cash control• Control of bank statements• Account reconciliation• Launch of transactions in the Wintour system (travel agency management system)• External services (going to banks, delivery of documents to clients).
  • Barbudos Barbearia
    Self-Employed
    Barbudos Barbearia Oct 2016 - Jan 2017
    Sao Paulo, Brazil
    Consulting project in Excel and Visual Basic carried out at Barbearia Barbudos, developing and programming the spreadsheet used in the cashier.

Gabriel M. Skills

Microsoft Excel Microsoft Office Vba Microsoft Word Microsoft Powerpoint Contas A Receber Contas A Pagar Pesquisa Microsoft Access Sap Adobe Photoshop Espanhol Planejamento Empresarial Microsoft Outlook Adobe Illustrator Adobe Premiere Microsoft Windows Contas A Pagar E A Receber Visual Basic Design De Logotipos Arquivos Sistemas Operacionais

Gabriel M. Education Details

Frequently Asked Questions about Gabriel M.

What company does Gabriel M. work for?

Gabriel M. works for Orienteme

What is Gabriel M.'s role at the current company?

Gabriel M.'s current role is Analista Senior de Customer Support.

What is Gabriel M.'s email address?

Gabriel M.'s email address is ga****@****ail.com

What schools did Gabriel M. attend?

Gabriel M. attended Datatech Florida, State University Of São Paulo Júlio De Mesquita Filho.

What skills is Gabriel M. known for?

Gabriel M. has skills like Microsoft Excel, Microsoft Office, Vba, Microsoft Word, Microsoft Powerpoint, Contas A Receber, Contas A Pagar, Pesquisa, Microsoft Access, Sap, Adobe Photoshop, Espanhol.

Who are Gabriel M.'s colleagues?

Gabriel M.'s colleagues are Rebéca Busquetti Fogaça, Priscila Carvalho, Maria Heloiza Turin, Barbara Zuza, Leila Sant'ana, Verena Pospischek, Mariane Meneghel.

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