Gabriel Mizinga Email & Phone Number

Lusaka

- Responsible for sourcing, identifying, qualifying, establishing and managing strategic relationships with Device selling outlets to deliver the device route to market strategy for Airtel. - Formulation of the device strategy for Airtel Zambia in line with Airtel Africa.- Acquisition of new devices (Handsets and data devices) from OEMs.- Product development and Product management of smartphones and Data Devices offers resulting to data revenue growth.- Development of the Devices marketing strategy and ensure successful execution- Supporting the Sales & Enterprise Business units in identifying Potential customer needs and Market trends around devices.- Creation of Device offers and Price management.- Deployment of devices through Consumer sales (Retail) and Enterprise Business unit- Management of relationships with OEMS, Device Selling Outlets and other Channels- Identification of new Device sales Channels and growth of existing channels.- Development of digital customer interfaces- Formulation of training materials and delivery of training of frontline staff.- Formulation of promoter schemes and incentives, in order to drive productive and efficiency to data devices- Acquisition and maintenance of new and existing customers

Lusaka, Zambia

- Responsible for the growth of Mid-range smartphones penetration on the network by means of new device acquisitions and device upgrading.- Ensures growth of revenue and grow user numbers by all legs of usage (Voice, data & SMS) to all mid-range customers.- Responsible for the overall data new pricing, promotions and roll out of campaign to the market- Responsible for the Maintenance of relationships with partners such as Facebook, EMS (Blackberry Vendors) and other vendors.

- Data mining and Manipulation of reports ( Current performance Trends and projections) - Data Revenues, Data unique customers, Penetration (Data devices,data users)- initiatives around data services- Ensuring excellent data experience to customers.- Ensuring all data services are functional as expected.- Getting marketing insights of data products in Zambia.- Defining all business rules for all new data products/ Services to be launched.- Conduct all User Acceptance Tests (UATs) before a product is launched to the Market.- Drive inactivity campaigns from targeted to customers based on data mining and manipulation.- Ensuring data devices are always available on the market, Monitoring current sales trends.- Testing new data devices before ordering and ensuring minimum standard is met.- Market segmentation campaigns such to maximize on customer uptake and revenue upside for the business- Formulation and execution of data strategy of the business- Identification and Acquisition of new data customers

Lusaka

- Educate Company products and services- Resolve Customer queries and Provide accurate information based on customer queries- Develop positive customer relationships - Ensure Customers are attended to in professional manner.- Provide accurate information based on customer queries- Point of contact between the customer and the Company. - Inventory and stock Management- Upsell and cross-sell Airtel products and services

Advanced Dilploma, Computer Science And Information Processing

Bachelor Of Business Administration - Bba

Education record