• Actively engages in the local community groups and events to network and develop the Salem Five brand. •Responsible for driving new small business relationships and commercial loans into Salem Five through concentrated sales development.• Built a revolving book of business with a strong network of COI’s in the North Shore Community.• Elected to represent all of retail on the Incentive Committee to collaborate with the Executive VP in redesigning an incentive program that motivates Retail staff to exceed goals and promote top performers.• Have led the region in sales production 3 years in a row exceeding 125% of Market goals year over year.• Empower staff members to exceed their professional and personal goals thorough formal and informal mentoring that focuses on their development and future in the company.• Sales Leader and coach of managing client sales cycles, with the use of a defined sales development process to include prospecting, business calling/meeting, needs-discovery, offering solutions/closing, onboarding, follow-up, and proper documentation in the Bank’s CRM.

Directly supervises all branch sales and staff to ensure that business and branded customer service is being implemented consistently in multiple locations. * Increased JD Power Assessment customer service scores by 20%. 
* Diagnoses and Analyzes data from P&L reports and Customer surveys to identify performance gaps and opportunities for future implementation. 
* Led team to the highest P&L level performance, ranked #1 in a peer group of 92 other branches for 2016. 
* Conducts annual and quarterly reviews for all branch sales staff as well as daily 1vs1s and morning huddles to help coach, educate and motivate branch personnel. 
• Piloted new sales process requiring staff to conduct designated call blocks and outreach to new and existing customers; increased sales by 15% in 2016. * Recognized as 2016 Credo Winner for outstanding sales performance. 
* Responsible for $90 million in deposits. 
* "Oscar” for performance in companywide training videos focused on customer service and sales tactics. 
* Frequently participates in Citizens helping Citizens volunteer initiative

Helped open new locations, trained classes of 200+ new hires, Managed new and existing group business Sales

Managed all Marketing Campaigns & Fundraising