To highlight a few of my professional aptitude;1. Serving as the bridge between Internal and External Stakeholders for official appointments.2. Preparing Several memos, letters, invoices, Keynote speech, Strategy Presentations, and other official documents to a high standard in a timely manner.3. Managing digital correspondence on social platforms, emails as well as maintaining impressive phone etiquette with clients and business associates on behalf of my principal.4. Efficient use of Ms Packages, Clockify, Calederly, Zendesk, Trello and Google Suites to organize tasks, executive time management, scheduling appointments, documentation and managing business and client portfolios.5. Planning and Managing Projects effectively by saving time and managing cost.6. Research, Sourcing and Analyzing Data, Statistics and Providing Business insight.7. Using Sage X3 ERP System for Requisition and other Finance Operations

 I was able to use Zendesk CRM for Emailing, Live Chatting, Customization, Support Automation and Framework Report as well as Trello to track projects.Maintained excellent product knowledge to enhance customer support Used computer to retrieve relevant information while maintaining proper phone and customer service etiquette.  Prompt conflict resolution of prospective clients about company services in a timely and professional fashion. Conducted research on market trends and product viability to enhance KPI Quick correspondence with team members/leadership to solve pressing customers need. Facilitated Customer Data analysis to create customer journey for product success.

 Engaging customers over the phone about company’s service offerings, with good convincing ability.Inbound and outbound to onboard new clients through strategic upselling and cross selling techinques. Handled in a professional but friendly manner all customers concern on the Investment products.  Successfully Directing customers on payments method and processes. Customer cloud data management on Zendesk and information Entry on Excel  I was able to increase company’s revenue by 70% in 6 months

Lead Strategist

 Built lasting business relationships through performance and credibility. Developed positive rapport with customers at all levels of responsibility. Inhouse appraisal for having good knowledge of stocks and inventory -Related with customers in a friendly but professional Manner while helping them locate and purchase items. -Helped to reignite Customers purchasing interest through confidence and ability to convince. -Was Proactive in politely dispatching customers to Stakeholders when it was an absolute necessity.

 - Focused on efficient, on-time Sales delivery to depots. -Merchants prospecting and profiling for successful onboarding. -Implemented safety measures on efficient truck Utilization.