Gabriel Nee Email & Phone Number

Berkeley Heights, Nj, Us

Nashville, Tn, Us

Parsippany, Nj, Us

Scope: Final internal escalation for all Windows Server roles, Vmware, Storage, O365 related issues in Wyndham multi domains, multi-sites worldwide environmentEnterprise level Administration in multiple Forests.Azure AD Global Administrator.Office 365 Administration in several tenants.Vmware Administrator in Vsphere server and Esxi environments.AWS AdministrationAccomplishments:• Data center migration (to Rackspace Data center) and final shutdown following company acquisition (Graceful decommission/Migration of DCs, FS, Exchange, ADFS...)• Data center migration to AWS.• Deployment of new VMware hardware infrastructure. Esxi 6.5 installation, configuration. Storage configuration. Vcenter server administration• File Servers migrations to Nasuni, a Cloud storage solution leveraging AWS S3 buckets .• Deployment and configuration of Radius environments for Wifi authentication via Kerberos/AD with redundancy in several sites. • Daily interaction with Security, Threat management, Compliance, Network teams and leadership team.

Addison, Texas, Us

Redmond, Washington, Us

• Provided Tier 3 Skype For Business Online support for Premier customers.• Deployed fully functional Onprem environment including AD, Exchange, Certification Authority, Skype for Business. Managed O365 Tenant with Skype for Business with Enterprise Voice.• Handled complex issues involving Hybrid setup between On-premises Infrastructure and online O365 Tenant. • Troubleshoot issues at the Networking level via Network traces (Wireshark/Fiddler).• Troubleshoot workstation level issues via native Windows tools and SysInternal tools.• Troubleshoot Server level issues such as Certificates, GPO, AD attributes, Replication.• Powershell administration and scripting for bulk import.• Hardware and Software Bug reports.• Daily interaction with multiple Engineering teams. Collaboration with TAMs in order to pro-actively address and alleviate customer issues.

• Daily administration, troubleshooting and patching of numerous Windows Servers and their Roles and Features (2003 to 2012). • Routine hardware parts replacement on Dell servers and Dell backup systems (Powervault, Equalogic, Compellent) at Cyrus1 Datacenter. Hands on work on various Switches and Firewalls. • Responsible for troubleshooting and identifying root cause of performance or system wide issues.• Daily administration of VMs via Vmware Vsphere and HyperV. On premises and hybrid administration of Exchange, AD, Office365 accounts, Citrix applications, Backup jobs, IIS.• Provided internal technical support to peers and acted as L3 internal escalation resource.

Carrollton, Texas, Us

Wide range of server/desktop administration.Microsoft products:• Windows 2003, 2008, 2012.• GPO, Active directory.• DNS manager, IIS.• Exchange.• SQL.• Powershell.Non Microsoft products:• Dell Scriptlogic Desktop Authority.• Citrix Studio administration.• VMware administration.• Kaseya administration.• Barracuda (Web and Spam filtering)

Fort Mill, Sc, Us

Technical support :Member of the admin team. Work with Active Directory, Exchange Console. Support Mobile users with their laptops, Android and IOS devices

Us

I provided hardware, networking, clinical and Cad-cam software support to our customers following FDA protocols and regulations. • Point of contact within the support team for all PC hardware, software and networking Escalations. Responsible for the RMA decisions on PCs and routers.• Supported our field service technicians responsible for installing and repairing the D4D PCs and Mills (electrical, pneumatic, servo motor, pump, sensors…).• I trained dentists and their staff on using the D4D Cad-Cam system. • Had daily interactions with the engineering, manufacturing and quality teams within D4D.

Rochester, New York, Us

Technical support for the Health Imaging division of Eastman Kodak. Promoted Team lead, elected most valuable employee, became product advocate, system administrator.• As a team lead I successfully achieved the transition of Kodak Canadian support (new software, new processes, and policies) to our US call center. Represented the call center in front of Canadian Service Manager and FE. Point of contact for all Canadian concerns.• Became product advocate on Kodak’s only color medical printer.• Screened, trained new employees. Responsible for US service levels.