It Solutions Junior Administrator Specialist
Current● Provide consultancy in the development and implementation of SAP modules, analyze systems, document processes, and gather requirements for solutions. Participate in testing, functionality analysis, and the preparation of technical documentation;● Offer technical support to all employees and clients, end-users, and relevant stakeholders. Assist with a wide range of issues, including connectivity problems, data access issues, network failures, low computer performance, and cloud migration;● Commissioning and installation of updates, repairs, maintenance programs and data transfers;● Generate IT tickets through a tracking software and monitor the progress of individual tasks;