Gabriel Odey Email & Phone Number

Guildford, England, Gb

United Kingdom

Experienced and results-driven Product Owner with a strong track record at Everbridge Inc., a leading global provider of critical event management and enterprise safety software solutions.**Lead the development and delivery of multiple products from ideation to launch.Define product vision, strategy, and roadmap by analysing market trends, customer needs, and business goals.**Work closely with stakeholders to define and prioritize product backlogs, ensuring alignment with overall business objectives.**Collaborate with cross-functional teams, including development, UX, QA, and marketing, to deliver high-quality products on time and within budget.**Ensure clear communication and transparency throughout the product development life cycle.**Continuously monitor product performance and gather feedback to identify areas for improvement.

United Kingdom

Responsibilities:As a senior Product Owner within a prominent travel risk management and business resilience group, I have spearheaded numerous projects spanning the ICT, travel, healthcare, finance, cyber security, and information security (infosec) sectors.Worked with business stakeholders to identify and analyse business requirements.Conducted gap analyses and developed functional specifications.Worked closely with development teams to ensure solutions met business requirements.Managed project timelines and provided regular status updates.Conducted user acceptance testing and facilitated training sessions for end-users.Provided post-implementation support and issue resolution.Analysed data to identify trends and make recommendations for process improvement.Review and complete RFP and information security request and questionnaires Achievements:Created a successful process lifecycle across cross-functional teams (Sales, Marketing, Finance, and Product Management) for managing customer requirements from ideation to launch:Improved cross-functional team collaboration by 60%.Increased customer satisfaction by 25%.Managed multi-year project to replace legacy systems with new, integrated ERP solution:Operational efficiency increased by 25%.Cost savings of $3 million annually.Successfully implemented new sales reporting system and APIs:Decision-making efficiency improved by 25%.Real-time visibility into sales performance and customer systems usage.Developed customer cross-platform mobile application:Improved customer engagement by 30%.Increased sales effectiveness by 30%.Enhanced customer retention by 25%.Recognized with multiple awards and bonuses from senior management.Promoted to lead product owner.

Farnborough, United Kingdom

Key responsibilities • Lead application support, deployment and Agile business analyst managing ongoing applications technical support, administering, installation, configuration, testing, troubleshooting and deployment of new custom applications and reports (Oracle & SQL servers)• Prepare and maintain technical and user documentation, procedures and processes• Develop functional spec, communicate and consult with multiple technical teams (IS, Apps, vendor, developers, automation, IBM server team, service delivery, AT&T network team, global system admins, Citrix Xen App, software packaging etc)• Work with customers to identify and document their requirements and translate customer needs into technical specifications and project execution plans• facilitating story point and sizing activities with the project team, pre-planning and sprint planning meetings, daily stand ups, managing the ‘Burn down’ chart and velocity, producing end of sprint reports to key stakeholders and facilitating retrospectives.• Managed daily automated bat import and export of metadata and Blobs across databases (client & Vendors) using a combination of custom scripts, Windows task scheduler, and SFTP sitesAchievements• Provided technical support for the deployment and troubleshooting of 5 company core systems and 17 others – I was duly promoted to lead application support Analyst and received a project-wide recognition from the senior management.• Led a successful migration of 600 individual suppliers and 250 subcontractors confidential secure file exchange sites into the new dedicated database – I was recognized for the exceptional planning and execution of a seamless migration.• I received recognition for leading and delivering outstanding training programs to the project team across multiple locations. Also, I received an award from the client Chevron for being a coach and role model on projects in support of the incident & injury free (IIF) program.

I established Jays wash to render professional laundry and cleaning services to offices, churches, hospitals, hotels and to the public. Since 2008, the business has expanded it’s customer base and services in the last couple of years through efficient coordination of prompt laundries and other cleaning services effectively. Though I have handed over the daily operations of the business to family members to further my professional career in IT and project management.

•Business Analyst, Training & Staff Development Coordinator for a leading business conglomerate with major presence across diverse sectors - Consumer Products, Corporate Services and Infrastructure. • Facilitated tailored trainings programs to staffs including Microsoft Office application and Navision,• Coordinating daily sales with merchandizers and sale representatives.• Performance management systems administration (PMS) & KPI's• Human resources information systems administrator.• Business analysis and reporting• Designed standards of operation (SOP’s) for disciplines across the group.

• A family-owned civil engineering and allied supplies company delivering various construction projects. I ensured all works on sites met the requirement of our clients. I also managed the general operations including staff welfare on sites.

Master Of Science (M.Sc.), Business Information Technology

Executive Masters, Project Mananagement (Prince 2, Pmp), Excellent

Activities and Societies: ARM group, office of government commerce (OGC) UK, PMP, Prince2 Project Managment (Prince 2)

Proffessional Certification, Database Administration, A

Activities and Societies: SQL, OCA, OCP.

B.Sc, Economics

Activities and Societies: SUG, NESA, Catholic Society

City & Guilds Certification, Cad/Cadd Drafting And/Or Design Technology/Technician, Level 2