Gabriel Pastore Email & Phone Number

State Of São Paulo, Brazil

• Identify customer needs within the segment and collaborate to deliver complex Industry 4.0 solutions.
• Strategically manage key accounts to maximize revenue growth and customer retention.
• Recognize upselling and cross-selling opportunities within existing accounts.
• Collaborate with customer and technical teams to align solutions with client needs.
• Develop and maintain strong, long-lasting relationships with customers, focusing on customer needs and account growth potential.
• Negotiate and close deals, focusing on long-term revenue potential.

• Analysis and Territory Mapping: Conduct a detailed analysis of the territory to identify coverage opportunities and explore new business areas that can benefit these clients.
• Establish and Expand: Build strong relationships with key accounts.
• Connection with Decision-Makers: Engage with founders, influencers, and executives, including C-levels and directors.
• Cross-Selling and Upselling Opportunities: Analyze metrics and engage with clients to offer additional solutions (cross-selling) and upgrades (upselling).
• Internal Collaboration: Work closely with internal resources (such as product specialists) to enhance value for clients.
• Trusted Advisor Role: Build trust with key accounts, stakeholders, and executive sponsors.

• Build and maintain strong, long-lasting client relationships.
• Ensure the timely and successful delivery of solutions according to customer needs and objectives.
• Sales ramp-up analysis while increasing clients' usage of company services.

• LATAM + Canada leader of the Adelante diversity group, focused on: including and empowering all Latin Americans, social inclusion of immigrants, promoting events and lectures for awareness and respect for all, and.

• Creator and leader of the first bot capable of delivering FX transactions (FTE: 1.2 headcount).
• Coordinated and engineered enhancement projects.
• Managed the FX trade settlement end-to-end process.
• Day-to-day team management.
• Customer advisor.

• Responsible for maintaining business relationships to ensure customer satisfaction.
• Proactively recognizing clients' expectations by anticipating their needs, issues, and potential outcomes.
• Developing and enhancing customer services while improving efficiency and effectiveness.

• Investor notifications, including document analysis referring to FX operations related to the local capital market under resolution 4.373.
• Respond to investor-related issues and questions.
• Maintain and update the database.

• Responsible for collecting market and economic data.
• Analysis of the international and national scenario using the concepts of macro and microeconomics.
• Providing information about international products to promote competitiveness between companies more effectively.

Certificate In Financial Management - Cfm, Finances

Bachelor, Economic Sciences