Operational Excellence Partner, Patient Care Services
Hyde Park, Chicago, Il
Leading lean transformation through strategic planning, coaching, and kaizen for a team of over 4,000.-Facilitating Kaizen Events to advance the long term strategic plan -3P Designs: $60M Emergency Department and Level One Trauma Center, two inpatient floors in the Center for Care and Discovery -Standard Work: Social Workers, Case Management, Staffing, Inpatient Nursing, Patient Transport, Patient Logistics, Physician Residents, Infusion Suite, Pharmacy Operations, Retail Pharmacy, Emergency Department, Therapy Services, Professional Practice -Visual Management and 5S-Over 60 Managing for Daily Improvement huddle boards throughout PCS, Daily Readiness system for Adult Inpatient Nursing-Teaching problem solving and Lean management to employees at all levels from Senior VP to the front line staff-Coaching in gemba on lean managment, systemic thinking, and problem solving-Goal setting and using metrics to sustain improvements