Graduated from Yogyakarta University of Technology with a GPA of 3.55/4.00, highly interested in informatics, information systems, web development, and Android application development. Experienced in developing various web and mobile-based projects in the role of a full-stack developer. I am eager to learn new skills and tools, adaptive, responsible, and able to work well in a team, and have technical expertise in various programming languages and frameworks.
Angsana Asmara Indonesia
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Full Stack Web DeveloperAngsana Asmara Indonesia Sep 2024 - PresentSouth Jakarta, Jakarta, Indonesia
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Service AdvisorIsotronik May 2024 - Aug 2024Daerah Istimewa Yogyakarta, IndonesiaAs a Service Advisor at PT Isotronik Teknologi Indonesia, my responsibilities encompass various aspects of customer service and technical support. I ensure the cleanliness and organization of the workspace upon opening and closing the store, while also catering to customers requiring laptop servicing, pickups, and warranty claims. Educating customers about potential damages, repair timelines, and associated costs is crucial, alongside inputting customer data and generating invoices. Quality control is maintained by labeling problematic areas on laptops, and I handle Windows and application reinstalls efficiently. Effective communication with the technical team is maintained to address customer issues promptly. Providing regular updates to customers via WhatsApp ensures transparency throughout the repair process. Detailed records of customer concerns, proposed solutions, and actions taken are meticulously maintained, prioritizing customer privacy and data security at all times. Before returning laptops to customers, thorough testing and quality assurance checks are conducted. Additionally, I handle customer payments and daily financial recording for the branch, while adhering to branch business processes under the guidance of the branch manager. -
Assistant LecturerUniversitas Teknologi Yogyakarta Oct 2023 - Jan 2024Yogyakarta, Daerah Istimewa Yogyakarta, IndonesiaAssistant Lecturer for Big Data & Data Analytics course -
Assistant LecturerUniversitas Teknologi Yogyakarta Oct 2022 - Jan 2023Yogyakarta, Daerah Istimewa Yogyakarta, IndonesiaAssistant Lecturer for 3 courses, Big Data & Data Analytics, Augmented Reality Technology, Practical Cloud Technology. -
Information Technology StaffTelkomsel Oct 2018 - Apr 2019Pekanbaru Kota, Riau, IndonesiaAs an intern in the IT Staff department, assisted the IT Staff team by creating a web-based inventory application.
Gabriel Nicolas Sumampow Education Details
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3.55/4.00
Frequently Asked Questions about Gabriel Nicolas Sumampow
What company does Gabriel Nicolas Sumampow work for?
Gabriel Nicolas Sumampow works for Angsana Asmara Indonesia
What is Gabriel Nicolas Sumampow's role at the current company?
Gabriel Nicolas Sumampow's current role is UI/UX Enthusiast | Full-Stack Developer @ Angsana Asmara Indonesia.
What schools did Gabriel Nicolas Sumampow attend?
Gabriel Nicolas Sumampow attended Universitas Teknologi Yogyakarta.
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