 Employment offers Bi-weekly Payroll administration Employee Relations Prepare offer letters, promotion letters, pcn changes Promotion announcements; New Hire announcements Prepare, collect and process all New Hire/Separation paperwork Daily approvals to HRD and Corporate/Business Plan New Hire Orientation Add new employees to access in KBU; KBU maintenance; reset passwords Collect and process all new hire paperwork Worker’s Compensation (Work-related injuries) and follow-up Coordinate Worker’s Comp Leave of Absence with Payroll Manager Process Tuition reimbursements; second Employment requests to corporate for approval Answer and assist with employee questions, relations Accident Reporting (All accidents occurring on our job sites) report to legal Posting and distribution of OSHA 300 Log Job Descriptions – request updates Coordinate Employee Performance Review process Update New Hire/Termination Log Exit interviews; collect Company owned property Type up employee separation notices and forward to payroll for final check Supervise and train staff members – one-on-one Employee Tuition Reimbursement program – track and obtain approvals, submit for payment Assist HR Director with Special Projects as needed SOX Compliance

 Provides benefit support for over 10K employees across the country spanning executives to retail associates. Administering various employee benefit programs including health, dental, vision insurance, life insurance, FSA, HAS, wellness benefits, accident, disability, and retirement plan inquiries. Assisted with transition from ADP to PlanSource including educating managers and employees on new system interface, testing, and adjusting new system to prevent problems at open enrollment. Audited files to ensure system accuracy. Cleaned up bad data before updating new system. Continuous work with account management team to fix and adjust issues affecting system. Compiles, analyzes, and reports benefits data including employee, benefit plan and financial data for strategic planning and evaluation, best practices and benchmark surveys. Provides daily reports and enrollment data for executives during open enrollment. Responsible for maintenance of current Summary Plan Descriptions (SBD) and Summary of Benefits and Coverage (SBC) documents in associate self-service site. Responsible for project to clean up COBRA data before supplying to new COBRA administrator including audits and historical data research. Conducts benefits orientations and assisting newly hired associates enrolling in benefits. Responsible for website updates and updates to intranet site. Process and approve manual enrollments and qualifying events. Working with carrier representatives to resolve administrative issues. Manages changes by interacting with payroll on a weekly basis to ensure changes to benefit deductions are accurate and data errors are corrected. Providing deduction data files and adjustments each pay period. Conduct insurance and 401K deduction audits after each payroll. Process and monitor medical support orders (QMSCO). Assist with RFP process, scheduling meetings, reviewing, analyzing, and reporting findings on ions.completed RFP forms.

Representative – Administrator-Delivered human resources support for 10K employees within the Commuter Transportation department, including administration of complex projects, programs, and events. -Responded to employee inquiries related to policies and procedures, benefits, and employee relations matters while ensuring alignment with federal, state, and local regulations.-Fostered relationships with all associates to build trusted advisor status and open doors for communication.-Managed HRIS platform, accurately documenting new employee data and changes to existing associates’ records.-Contributed to new hire orientation, ensuring associates felt welcomed and prepared for a successful career.-Partnered with cross-functional teams to complete documentation for employee separations and terminations.-Improved awareness of partnership with Metrolink, providing shuttle service to resorts, by creating and advertising a promotion for free/discounted tickets in collaboration with annual pass and resort communications departments. Outperformed expectations with 1K+ participants.-Secured funding for 40 bicycles; established expectations for participants; personalized safety training. Surpassed projections with 80% completion rate, leading to successful commute option.-Boosted participation in pre-tax program from 400 to ~3K employees (10% increase year-over- year).-Recruited participants through onsite visits to Seattle, New York, San Francisco, and Washington, DC offices, averaging 100 new associates per trip. Captured additional engagement via new hire onboarding and mass acquisitions of companies such as Marvel, Lucasfilm, and Maker Studios.-Automated programs across 4 payroll systems and 12 functions. Oversaw transition of pre-tax vendors.