Gabriel Tornberg Email & Phone Number

Naples, Fl, Us

Bonita Springs, Fl, Us

Bonita Springs, Florida, United States

• Lead the development of project roadmap aligned with the organization's overall strategic objectives and key results (OKRs). • Collaborate with senior leadership to define project goals, success criteria, and department level OKRs. Act as a thought leader and subject matter expert in strategic planning and project management, contributing insights and expertise to organizational strategy discussions. • Engage in strategic discussions and governance to prepare executive-level reports, presentations, and briefings on strategic project status, progress, and impact. • Optimize resource allocation to support strategic projects, balancing competing priorities and constraints. • Develop comprehensive project plans, including scope, schedule, budget, resources, and risk management strategies. • Monitor and track risks throughout the project lifecycle, proactively addressing and escalating, as necessary. • Conduct project post-mortems and lessons learned sessions to evaluate project performance and identify areas for improvement. • Engage with clients to understand their business challenges, requirements, and objectives . • Lead the design and architecture of solutions, ensuring they are scalable, reliable, and secure.

Naples, Florida, United States

• Lead product operation functions across full-stack insurtech start-up. Including AI solutions, acquiring and implementing insurance operations and product solutions, and acting as a liaison for the product organization to agency, data office, tech development, etc.• Build and manage programs for key operational functions in insurance operations: data discovery costs, quote accuracy, policy management admin, policy billing, and premium collection.• Lead and design strategies and complex business proposals to improve automated data risk and underwriting operations, vendor management, premium collection, and anything needed to scale a rapidly growing insurtech.

Naples, Florida, United States

• Directed the Project Management Office, orchestrating the planning, prioritization, and execution of mission-critical, cross-departmental projects. Expertly aligned complex, large-scale change initiatives with organizational culture and senior stakeholder directives, ensuring seamless integration and strategic success.• Led program management and design team responsible for all operational functions related to policy management, communications, premium handling, telematics, and new business production.• Responsible for third-party risk management and vendor relations, including data solutions, billing and cash management, and AI implementations.

Naples, Florida, United States

• Oversaw the comprehensive management of in-house and integrated systems across a full tech-stack personal lines insurance company. Collaborated effectively with all departments to enhance system efficiencies and drive technological advancements.•Fostered strong interdepartmental collaboration, enhancing communication and project synergy across technology, operations, and sales departments, leading to more cohesive and efficient operational processes.• Implemented strategic operations and systems enhancements, significantly improving operational workflow and contributing to a robust, scalable infrastructure that supports business growth and adapts to evolving market demands.• Engaged and aligned with senior stakeholders to refine project scopes and deliverables, ensuring that all initiatives met strategic business objectives and leveraged best practices in change management and systems integration.

Tampa, Florida, United States

***Esurance merged with Allstate***• Developed and executed key go-to-market direct sales strategies with executive partnerships, leading transformative initiatives in call center optimization, lead management, and workforce allocation; enhanced the efficiency and distribution reach of full-stack insurance models.• Championed a comprehensive overhaul of direct sales distribution channels, initiating persona-based marketing campaigns and significantly enhancing quote processing speeds, which collectively boosted employee morale and increased business output.• Orchestrated strategic transformations within the sales and distribution framework, focusing on scalable improvements in customer engagement and operational efficiency, thereby aligning sales practices with dynamic market demands and driving sustainable growth.

Tampa, Florida, United States

• Transformed a lagging team of 125 insurance producers into a top-performing (worst to first) unit using the ADKAR change management framework and agile methodologies, significantly boosting productivity and team morale.

Sioux Falls, South Dakota, United States

• Led the corporate sales and service analytics and reporting team, adopting an agile framework that enhanced tooling quality and efficiency, resulting in a threefold increase in team output and significant improvements in data-driven decision-making.

Sioux Falls, South Dakota, United States

• Oversaw a robust sales and retention program, accountable to the board; initiated a successful series of experimental collaborations with data science teams, optimizing strategies through actionable insights and innovative business solutions.• Implemented the influencer change management model within sales operations, doubling bundle cross-sell rates and customer retention metrics through strategic influence and targeted engagement initiatives.

Sioux Falls, South Dakota, United States

•Top insurance producer continually selected to President's Club, asked to mentor junior agents and a part of the manager-on-duty emerging leader program.

Master Of Business Administration (Mba), Organizational Leadership, Business Intelligence, 3.5

Activities and Societies: Entrepreneurship Society - Member• Courses: Leading Organizational Change, Strategic Opportunity Management.

Bachelor Of Business Administration (Bba), Business Technology Management And Marketing, 3.8

Activities and Societies: Entrepreneurship Club - Member, The Society for Human Resources Management (SHRM) - Chapter Member• Courses.