• Enhanced security and compliance of virtual and cloud applications by managing encryption protocols, configuring access controls, and developing comprehensive reports. • Managed and optimized a network of over 30 devices, demonstrating strong project management skills through maintenance, configuration, and scripting. • Leveraged technical expertise in Linux and Bash/Shell scripting to drive process improvements, illustrating analytical and problem-solving skills critical for stakeholder requirements management and creating value-driven solutions. • Applied knowledge from industry certifications (CompTIA Network+, Security+, Linux+, Pentest+) to strengthen compliance and security measures.

• Led strategic sourcing initiatives for a Fortune 250 company, optimizing the recruitment of niche technical and non-technical talent within Microsoft D365 Finance & Operations, resulting in a 40% reduction in time-to-fill metrics and demonstrating expertise in category strategy delivery. • Developed and executed sourcing strategies to build a pipeline of over 40 highly qualified Solution Architects, Program Managers, and Technical Architects, aligning with external talent strategies and contributing to achieving category goals. • Streamlined the interview and onboarding processes, reducing time-to-hire and enhancing candidate experience, supporting efficient resource management and alignment with procurement and sourcing goals. • Conducted in-depth technical screenings to evaluate candidate proficiency, ensuring quality talent selection that aligns with category objectives, performance management, and overall stakeholder requirements.

• Conducted market research for talent acquisition, utilizing LinkedIn insights to assess talent supply, diversity gaps, and competitive landscapes, aligning with the strategic sourcing and stakeholder management requirements of the ET category. • Managed stakeholder relationships as the primary point of contact for hiring managers and recruiting teams, developing and maintaining an effective sourcing pipeline that ensured alignment. • Developed and maintained a robust talent pipeline of over 200 passive candidates, demonstrating expertise in pipeline management and strategic sourcing to support future category needs and enhance supplier performance management. • Leveraged advanced search techniques on LinkedIn and other platforms to identify and engage top talent, aligning with the role's focus on supplier sourcing and delivering value through high-quality talent acquisition. • Executed targeted outreach strategies that achieved a 45% response rate, significantly increasing the quality of hires and supporting the category's KPI achievement and value delivery objectives. • Recruited top-tier technical and non-technical talent, including Program Managers and Software Developers, optimizing sourcing strategies for complex roles and contributing to strategic sourcing projects aligned with global talent strategies.

• Conducted initial screenings and assessments for over 350 candidates, increasing the number of qualified candidates referred to hiring managers. • Recruited and sourced candidates with backgrounds in Front-End & Back-End Development, Accounting and Finance, Program management, and Business Intelligence. • Implemented a comprehensive recruitment strategy for Veteran candidates across the IT, Business, Finance, and accounting sectors increasing the overall veteran candidate pool.

• Managed veteran recruitment program, successfully sourcing and placing 43 veterans with a 100% success rate, aligning with strategic sourcing and category management to meet target hiring goals. • Revamped program policies and established vital stakeholder relationships with 10+ military installations and transitioning services, reflecting the role's emphasis on stakeholder management and supplier engagement to create value. • Produced comprehensive reports and forecasts, providing fiscal insights for decision-making, demonstrating strong analytical skills in numerical analysis and the ability to convert data into actionable recommendations, essential for monitoring category KPIs. • Collaborated with HR to develop a customized onboarding program, reducing veteran hire turnover by 30%, showcasing expertise in performance management, and driving category value through improved processes. • Led change control initiatives and delivered service management reporting, demonstrating expertise in project and escalation management, which is critical for supporting market and service delivery. • Implemented a tracking system (Salesforce) to measure the effectiveness of revamped marketing campaigns, enhancing conversion rates and showcasing the ability to drive strategic outcomes and monitor achievement against KPIs. • Developed and facilitated monthly professional development workshops, increasing job interview success rates by 50%, highlighting skills in resource management, and fostering team spirit aligned with category enablement goals.

• Advised management and project officers on developing quantitative and qualitative criteria for program evaluation, ensuring alignment with organizational goals. • Leveraged TMT dashboards to prepare comprehensive reports and correspondence, analyzing priority functions and providing actionable recommendations that improved performance by 15%. • Organized annual program plan to evaluate risk and prepared yearly statement of assurance for the organization; Performed statistical and comparative analysis of related Performance Indicators (PIs) and Government and customer satisfaction; formulated plans, processes, and programs. • Collaborated with SharePoint developers to create presentations and briefs, clarifying complex information for stakeholders and facilitating data-driven decision-making.

• Coordinated quarterly audits of 12 government customer accounts, resolving discrepancies within TMT and ensuring compliance with regulations. • Streamlined HR processes for corporate offices, reducing administrative errors by 30% and enhancing operational efficiency. • Managed recruitment, job postings, and onboarding for 15+ positions, coordinating with senior management and government leaders to meet staffing requirements. • Coordinated purchasing, procurement, travel, and meetings with high-ranking officials for 50+ employees, ensuring seamless operations.

• Utilized TMT to compile and author 20+ correspondence, reports, and presentations for senior management, ensuring accurate and timely communication • Assisted in writing and editing design procedure manuals for the Network Integration Evaluation (NIE) and Joint Warfighter Assessment programs, involving installing communications, surveillance, and defense components in military vehicles. • Developed and updated existing engineering designs for platform configurations designated to participate in an NIE, performing quality assurance/quality control (QA/QC) inspections and measurements. • Performed IAW Revisions to Existing Government Documents CDRL (A012) to verify proper installation and operation of vehicular and legacy systems; Conducted research, writing, editing, and proofreading technical data for use in documents such as manuals, procedures, and specifications • Coordinated with system Field Service Representatives (FSRs) to support Platform Integration, facilitating cross-functional collaboration and project success.

• Implemented human resources programs by providing human resources services, including talent acquisition, staffing, recruiting, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations, and completing personnel transactions.• Directly trained and supervised all the company staff on OSHA safety standards and company policies and regulations; Developed, launched, and administered a new-hire orientation program for over 15 employees. • Project Lead for Quality Management and Quality Assurance to ensure that our company was compliant with the International Organization for Standardization (ISO) 9001:2015• Established Sexual Harassment and Equal Opportunity standards; while serving as the Safety Coordinator for over 40 employees; Published employee manuals covering company policies, disciplinary procedures, code of conduct, and benefits information

While serving as the Identification Card clerk and DEERS (Defense Enrollment Eligibility Reporting System Enrollment) Verifying Official, I was also responsible for daily mail operations. I served as the Unit Postal Clerk; which included but not limited to mail-in of ID cards, the picking up, sorting, and distributing over 3K pieces of mail, to over 1300 Soldiers and 100 plus civilians. • Issued over 800 Common Access Cards and assisted over 1200 customers while conducting personal identification number resets, system updates, and updating completion certificates to military and civilian contractors• Served as the verifying official for the unit; provided training and oversight that resulted in a decrease of wait time by approximately 10% for each customer• Ensured over 65 favorable personnel action suspensions were promptly initiated; maintained 100% accountability of filing records by Army Records Information Management System Standards and Army Regulations • Conducted over 100 Enlisted Records Brief updates and 150 Interactive Personnel Electronic Records Management System updates

Performed HR-related duties on a professional level and worked closely with the Senior HR manager in support of daily HR functions. While serving as a Human Resource Specialist in the United States Army, I became an expert in technical writing and policy development for our organization, which held over 1300 personnel. I’ve developed, distributed, and was involved in the implementation of standard operating procedures and company policies. Supervised over our personnel status report for over 1300 Soldiers and civilians. • Developed and Implemented continuity standard operating procedures and operational checklists; averaged 100% HQDA processing rate • Managed over 800 electronic military personnel office transactions and personnel actions with 98.5% time and accuracy rate• Created a Personnel Action tracking system which improved the organizations Human Recourses Command processing rate from 80% to 100%; trained two Soldiers to be technically proficient in their areas of responsibility • Supervised the process and review of 2.4K emergency data and life insurance forms while processing over 200 officer evaluation reports and non-commissioned evaluation reports at 95% accuracy• Provided technical assistance to customers on human resource issues to ensure customer satisfaction and the requested information is provided.

Managed the quantity of merchandise delivered daily. Correct the discrepancies in the system via a hand-held device or desktop computer while under high-pressure time. Receive and input all expensive electronics into the store’s database. Separate all merchandise to be distributed to departments. Provided customer service to customers in the store. Used heavy equipment to retrieve merchandise. Organized merchandise in bins and on the sales floor. • Implemented and maintained inventory control policies and procedures. • Ordered and tracked inventory on hand• Conducted training of personnel on inventory control procedures and policy • Utilized computer programs to carefully track inventory on hand and inventory needs • Conducted inventory audits for inventory in each department • Implemented inventory control strategies • Kept documentation of all incoming inventory