Customer Success Manager
Current
Apr 2024 - Present
AeroLeads people directory · profile
Gabriela Perez Email & Phone Number
Customer Success Manager @ Grammarly Business
at
Grammarly
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager @ Grammarly Business
Location
Miami, Florida, United States
Who is Gabriela Perez? Overview
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Quick answer
Gabriela Perez is listed as Customer Success Manager @ Grammarly Business at Grammarly, based in Miami, Florida, United States. AeroLeads shows a matched LinkedIn profile for Gabriela Perez.
Gabriela Perez previously worked as Customer Success Manager at Grammarly and Manager, Account Management at Kaseya. Gabriela Perez holds Bachelor'S Degree, Marketing/Marketing Management, General from The University Of Arizona Global Campus.
Company email context
Email format at Grammarly
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Grammarly
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Profile bio
About Gabriela Perez
I am a Commercial Customer Success Manager at Grammarly, a leading online writing platform that helps millions of people communicate more effectively. I joined Grammarly in April 2024, after working for over two years as a Manager and Senior Account Manager at Kaseya, a global provider of IT management solutions.In my current role, I work with Grammarly's commercial clients to ensure their success and satisfaction with our products and services. I also identify and pursue opportunities for expansion and retention, as well as provide feedback and insights to improve our offerings and processes. I leverage my skills in customer success, technology sales, and skill development, which I have honed through my previous experiences and education.I am passionate about helping our clients achieve their writing goals and grow their businesses, and I value collaboration, innovation, and excellence in my work. I enjoy working with a diverse and talented team, and I am always eager to learn new things and challenge myself. I am proud of the impact I have made at Grammarly and Kaseya, where I have helped increase customer retention, revenue, and satisfaction, as well as develop and mentor other account managers.
Current workplace
Gabriela Perez's current company
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7 roles
Gabriela Perez work experience
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Manager, Account Management
Oct 2022 - Apr 2024
Senior Account Manager
Feb 2022 - Oct 2022
Digital Sales - Networking Territory Manager
Aug 2021 - Jan 2022
Signature Associate Manager
• Responsible for performance and professional development of 40 employees at 1 of 6 flagship T-Mobile stores in U.S. • Piloted T-Mobile Virtual Retail Program through co-browse sessions and live management support for a virtual team.• Consistently met and exceeded customer success scores by 96% average, measured through detailed feedback surveys
Aug 2019 - Jul 2021
Retail Associate Manager
• Drive revenue via goal allocation and people development.• Collaborated with cross-functional teams to create quarterly sales promotions through financial analysis. • Assess and prospect business opportunities for specific company initiatives. I.e. Net Revenue Growth• Exceeded performance in 26 key performance initiatives belonging to Sales, Revenue or Operations• Create Individual development plans for sales professionals in order to foster future leadership.• Be at the forefront of sales interactions and ensure customer satisfaction.• Introduce innovative sales methods in order to increase productivity and drive growth.
Aug 2016 - Aug 2019
Retail Sales Executive
• Exceeded 12 key sales metrics consistently.• Set numerous sales records for gross acquisition and <1% customer churn.
May 2015 - Aug 2016
2 education records
Gabriela Perez education
Bachelor'S Degree, Marketing/Marketing Management, General
The University Of Arizona Global Campus
Associate'S Degree, Public Relations, Advertising, And Applied Communication
Florida International University
FAQ
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What company does Gabriela Perez work for?
Gabriela Perez works for Grammarly.
What is Gabriela Perez's role at Grammarly?
Gabriela Perez is listed as Customer Success Manager @ Grammarly Business at Grammarly.
Where is Gabriela Perez based?
Gabriela Perez is based in Miami, Florida, United States while working with Grammarly.
What companies has Gabriela Perez worked for?
Gabriela Perez has worked for Grammarly, Kaseya, Citrix, and T-Mobile.
How can I contact Gabriela Perez?
You can use AeroLeads to view verified contact signals for Gabriela Perez at Grammarly, including work email, phone, and LinkedIn data when available.
What schools did Gabriela Perez attend?
Gabriela Perez holds Bachelor'S Degree, Marketing/Marketing Management, General from The University Of Arizona Global Campus.
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