Risk protection is the foundation for a solid and complete financial plan. I help my clients identify and find the best way to reduce those risks that could impact their personal finances in the short and long term. Do you have a plan for those unexpected situations?Mi mision es ayudar a las personas y familias a tener un plan financiero solido y completo. Una de las bases para lograr esto es tener la proteccion adecuada respecto a los diferentes riesgos que una personas o famila pueden tener a lo largo de su vida. Identificar estos riesgos y buscar la mejor manera de reducir el impacto de estos riesgos en las finanzas de las personas y familias. Tienes un plan para sobrellevar las situaciones inesperadas en tu vida?

Coordinate appointments and meetings of preparing couples with clergy. Preparing couples main contact person regarding information about classes, documents and meetings needed to complete preparation.

Facilitate communication between DARS counselors/mobility trainers and clients. Provide accurate interpretation to and from clients.Manage client appointments with high level of customer service.Follow ethical codes that protect the confidentiality of information.Translate to spanish the Department´s trimestral Communication Newsletter "Twitter".

2002-2003. Customer Service Assistant Manager. Promoted to Assistant Manager after 4 months with the company, supervising and directing a customer service team of 12 people.Prepared work schedules for each team member based on a specific budget and sales objectives.Worked with department managers to ensure prompt and positive solutions to customer needs.Developed and executed department contest that surpassed its goal by 150%. This included setting individual goals for team members, displaying and updating performance charts daily, and publicly recognizing the best performances.2003- 2005. Customer Service Representative (PT). Chicago, IL / Houston, TX.Effectively and efficiently resolve customer inquiries and issues concerning all aspects related to their shopping experience.Provide employees of different departments with guidance on customer credit issues, return or exchange of merchandise, register trouble-shooting and various other matters.Provide prompt and professional service to customers in person or by telephone.

Developed and executed marketing strategies for the university campus that resulted in our being the number one campus in enrollments among all the campuses in the nation. (13% increases).Coordinated promotional events such as college fairs and informational open houses that attracted upwards of 300 people.Negotiated and purchased all radio and television campaigns for university.Produced promotional video and all marketing and advertising materials.Delivered enrollment status presentations to university department heads.