Gabriela Ventura

Gabriela Ventura Email and Phone Number

Product Manager @ VOLL
Portugal
Gabriela Ventura's Location
Portugal, Portugal
About Gabriela Ventura

With over 10 years of formal experience, I was driven by a passion for innovation and a desire to expand my horizons into the field of Product Management.For the past 4 years, I have been working at VOLL, where I have contributed to transforming and digitizing the corporate travel market with a SaaS system for B2B clients, utilizing both mobile and web platforms.My background in communication and customer care has provided me with valuable insights into market research, feedback processes, and navigating key areas effectively.I possess skills in backlog management, stakeholder negotiations, and CRM, alongside proficiency in Jira. My expertise is complemented by my ongoing pursuit of a master's degree in Project Management and a commitment to continuous professional development. I am actively working to enhance my advanced English skills, which are currently at an intermediate level.

Gabriela Ventura's Current Company Details
VOLL

Voll

View
Product Manager
Portugal
Website:
govoll.com
Employees:
523
Gabriela Ventura Work Experience Details
  • Voll
    Product Manager
    Voll
    Portugal
  • Voll
    Product Analyst
    Voll Apr 2023 - Present
  • Voll
    Training Instructor
    Voll Jun 2022 - Apr 2023
  • Voll
    Customer Success Senior
    Voll Jan 2022 - Sep 2022
  • Voll
    Customer Success Pleno
    Voll May 2021 - Jan 2022
  • Voll
    Customer Success Jr.
    Voll Sep 2020 - May 2021
    Belo Horizonte, Minas Gerais, Brasil
  • Grupo Artha
    Customer Success Agent
    Grupo Artha Mar 2020 - Aug 2020
    Belo Horizonte, Minas Gerais, Brasil
    Assist in structuring and developing customer success and marketing strategies.Develop customer relationship management (CRM) strategies.Create strategies and actions for customer engagement and retention.Manage OKRs and KPIs (Churn, LTV, TMA, TME, NPS).Provide customer support via chat, email, and social media.Communicate through comments on posts and social media.Produce content for video tutorials and blog articles.
  • Paddock Auto Peças
    Atendente
    Paddock Auto Peças Feb 2019 - Oct 2019
    Belo Horizonte E Região, Brasil
    Atendimento a clientes finais e empresas no mercado de auto peças através de meios digitais e também de forma presencial.

Gabriela Ventura Education Details

Frequently Asked Questions about Gabriela Ventura

What company does Gabriela Ventura work for?

Gabriela Ventura works for Voll

What is Gabriela Ventura's role at the current company?

Gabriela Ventura's current role is Product Manager.

What schools did Gabriela Ventura attend?

Gabriela Ventura attended Eneb, Estácio, Escola Dnc, Gama Academy, Universidade Federal De Minas Gerais, Escola De Formação Gerencial - Sebrae / Plugminas.

Who are Gabriela Ventura's colleagues?

Gabriela Ventura's colleagues are Rodrigo Reis, Ana Clara Martins, Everson Santos, Larissa Paiva, Fabiana Alves Ferreira, Ricardo Martins, Diogo Siqueira.

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