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Gabriela K. Email & Phone Number

Creating Customer Service Departments From The Ground Up at Taekus
Location: Boise, Idaho, United States 4 work roles 1 school
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✓ Verified July 2026 3 data sources Profile completeness 86%

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Current company
Role
Creating Customer Service Departments From The Ground Up
Location
Boise, Idaho, United States

Who is Gabriela K.? Overview

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Gabriela K. is listed as Creating Customer Service Departments From The Ground Up at Taekus, based in Boise, Idaho, United States. AeroLeads shows a matched LinkedIn profile for Gabriela K..

Gabriela K. previously worked as Sr. Customer Service Associate at Taekus and Customer Service Supervisor at Citi. Gabriela K. studied at The University Of Texas At San Antonio.

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Email format at Taekus

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Taekus

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Profile bio

About Gabriela K.

Growing up in the east side of Austin, Texas, I have been working since the tender age of five. My grandparents were janitorial staff and would take me after school with them to clean up offices in downtown Austin. During that time, it created a strong foundation for my work ethic as I had good examples of what it meant to be the best you can be, despite what your title is in life. Fast forward twenty something years, I am now leading the creation of the customer service department for Taekus. I enjoy leading teams with a positive attitude and bringing a creative approach in order to enhance the customer experience. I have a passion for compassion. I believe you can deliver quality customer service while being efficient within your role. I enjoy thinking outside the box to bring a new perspective to best fit organizational needs. I rather find a permanent fix than slap a bandaid.I am known as the office cat lady, but don’t let that scare you off, I also love dogs. Not only am I known as the cat lady, but I am well known to be the office cheerleader. I enjoy inspiring and lifting up others to bring them out of their comfort zones in order to grow and develop better long term habits. We spend more time at work than we do with our families sometimes and so I am a firm believer that work should be the best part of your day, not the worst.As a leader, I strive to create a good environment for my team as well as a good work life balance. I want my employees to enjoy feedback with me, not dread it and add anxiety to their lives. My employees can’t perform their best if they do not feel their best. It’s my job to be their advocate and build everlasting relationships in efforts to retain talent, bring out the best, and be able to direct my team through company changes. I lead with a smile and I am direct as well as transparent with my teams. I believe a successful manager and employee relationship should be built on trust and that comes from both parties.

Current workplace

Gabriela K.'s current company

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Taekus
Taekus
Creating Customer Service Departments From The Ground Up
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4 roles

Gabriela K. work experience

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Sr. Customer Service Associate

Current

Designing and building the company’s customer service systems by implementing company KPI, training, policy creation, and customer analytics

Jan 2024 - Present

Customer Service Supervisor

Boise, Idaho, United States

I lead a team of customer service professionals which includes but not limited to performance management, quality monitoring, KPI reporting, and administrative duties.

Aug 2021 - Dec 2023

Retentions Supervisor

Boise, Idaho, United States

While leading a team, assisted with implementation of new policies, revamping customer service department, training, budgeting retention commissions, onboarding new staff, interviewing candidates, and escalation handling

Jul 2020 - Aug 2021

Quality Assurance Analyst

Austin, Texas Metropolitan Area

I assisted with data breach implementation for well known organizations. This included but not limited to training development, onboarding staff, quality monitoring performance, and handling of high level complaints such as BBB escalations, requests from local Attorney Generals, and CFPB.

Jun 2014 - Apr 2019
1 education record

Gabriela K. education

FAQ

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What company does Gabriela K. work for?

Gabriela K. works for Taekus.

What is Gabriela K.'s role at Taekus?

Gabriela K. is listed as Creating Customer Service Departments From The Ground Up at Taekus.

Where is Gabriela K. based?

Gabriela K. is based in Boise, Idaho, United States while working with Taekus.

What companies has Gabriela K. worked for?

Gabriela K. has worked for Taekus, Citi, Americor, and Allclear Id.

How can I contact Gabriela K.?

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What schools did Gabriela K. attend?

Gabriela K. studied at The University Of Texas At San Antonio.

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