Gabriela Wheaton Email & Phone Number

Ames, Iowa

● Advanced and broadened duties as the Wedding & Social Events Coordinator● Managed customer and organizational expectations, communicating requirements to the respective departments ● Cultivated strong client relationships through in-person meetings● Executed strategic decisions to optimize company objectives, balancing financial considerations with relationship management

• Orchestrated end-to-end event management processes, from initial client discovery to post-event evaluations, resulting in increased sales opportunities• Produced comprehensive event documentation, encompassing timelines, diagrams, audio/visual setups, food and beverage arrangements, and other client-specified details• Led client meetings as the primary liaison between clients and event stakeholders• Distributed information timely and effectively to all event stakeholders, including clients, vendors, and internal departments• Proactively identified and addressed potential concerns by collaborating with relevant internal stakeholders, ensuring seamless event execution• Demonstrated unwavering ownership and accountability for all managed client events• Cultivated and maintained strong relationships with clients, staff, and the local community• Managed client event budgets to meet expectations while achieving profit margins• Actively participated in weekly revenue management, event pipeline, and operational meetings• Pioneered and facilitated the Annual Gateway Bridal Show• Developed and delivered compelling proposals and contracts• Surpassed target revenue goals through strategic planning and execution• Took initiative to create training materials and provided training to multiple employees

Ames

• Listened and understood clients desires and expectations for their special day• Directed prospective client tours of MU, explaining benefits and options available• Created and revised room set-ups and designs based on clients’ specifications• Documented client invoices and accounts, confirming accounts receivable• Established with clients a preliminary timeline, finalizing the timeline in a timely manner• Personally oversaw events to ensure client’s needs are successfully met. • Collaborated with Event Staff, ISU Dining, Hotel Staff, and the Clients Vendors to facilitate a coordinated effort in fulfilling the client’s expectations.• Successfully completed 17 weddings

• Supervised and supported sales teams of 2 to 10 persons • Opened store, reviewed day priors notes, and started up registers• Managed recruiting department carrying out recruitment promotional activities• Attended and contributed to weekly team leader meetings and conference calls• Demonstrated and trained team members in proper customer service• Supported sales team members, resolving internal staff issues• Performed in the top 3 percentile with sales at my store

Boone, Iowa

• Assisted in promoting the Gingerbread run event• Sent out press releases• Designed and sent out a volunteer sign up document

• Developed and distributed daily reports • Reviewed equipment and service items for proper operation• Received, confirmed, and booked meetings and events• Coordinated and executed meeting details to fit clients' needs including room setup, catering, meeting supplies, audio visual, and more

• Coordinated organizational meetings and directed event planning • Promoted four separate events, encouraging participants, as well as promoting event venue• Directed actual events, supervising 5 to 10 workers at each event• Communicated needed information to all event support staff and participants • Organized and documented all paper work for these separate different events

Bachelor Of Human Sciences In Event Management, Event Management

Education record