Cabin Chief
As Cabin Chief at AVIANCA Holdings, my foremost duty was to ensure in-flight safety and service excellence. This involved rigorous pre-flight checks, ensuring all emergency equipment was in place, and training the cabin crew on safety protocols. I led a dedicated team, providing them with continuous training and updates on flight specifics, ensuring seamless communication between the flight deck and the cabin. An emphasis was always placed on exceptional customer service; I ensured passengers received prompt attention and a memorable journey. Resource management, from in-flight entertainment to stock checks, fell under my purview. As an ambassador for AVIANCA, I stayed updated with industry trends, ensuring we consistently delivered premier flying experiences.