Gabriela Johnson Email & Phone Number

Tucson, AZ, US

• Marketing/Communications
• Prepare monthly reports, emails, promotions, and provide customer service for 300+ sales force via email/telephone, as well as monthly newsletters.
• Write, correct and translate letters, presentations, documents and send them to sales force
• Manage social media for National Sales Director (Facebook groups, Facebook Pages, etc.)Recognition
• Manage promotions: monthly control of all recognition earners and prizes, including mailing prizes and materials.
• Manage and recognize all the groups within WhatsApp to motivate and promote sales/recruiting within the fieldTraining

• Processed all administrative paperwork including leases, renewals, applications and transfers
• Customer support through answering phones, replying to emails, and handling any questions
• Increased customer satisfaction through programs such as renewal thank you cards, following up on service requests and contacting residents regarding deliveries
• Renovated filing system, increasing productivity and efficiency
• Responsible for handling approximately $50,000 in rent payments every month
• Supported leasing agents by giving tours and assisting prospective residents

• Started as an Usher at various performances around the Arizona State Tempe Campus for the Herberger Institute Box Office, and later moved up to the House Manager position.
• Managed and mentored a team of five ushers to provide exceptional guest services
• Responsible for opening and closing of theater during events
• Responsible for the safety of all guests and ushers during events
• Maintained communication with the stage managers to facilitate events
• Assisted guests to resolve complaints and answer questions