Operations Intern
As an Operations Intern in the Construction Materials Franchise segment, my key contributions included:- Management of Key Performance Indicators (KPIs) for franchisees and internal analysis.- Support for store consultants.- Creation of internal and external presentations.- Contractual management: contract expiration, operation manual updates, and support in termination processes.- Financial monitoring: billing issuance, discount management, and invoice extensions.-… Show more As an Operations Intern in the Construction Materials Franchise segment, my key contributions included:- Management of Key Performance Indicators (KPIs) for franchisees and internal analysis.- Support for store consultants.- Creation of internal and external presentations.- Contractual management: contract expiration, operation manual updates, and support in termination processes.- Financial monitoring: billing issuance, discount management, and invoice extensions.- Relationship management with financial departments of partner industries.- Launch of training platform, incentive campaigns, and content selection to enhance continuous learning for franchisees. Show less