Gabriela Lara Email & Phone Number

State Of Santa Catarina, Brazil

The "¿Como te llamas?" is a Spanish language teaching project. It was born in 2019, when my friend/partner and I had recently arrived from our exchange in Colombia and Mexico, respectively. The project carries the purpose of teaching the Spanish language through the culture of Hispanic countries, bringing us Brazilians closer to our neighbors. 💬 We started our work on instagram producing educational content about the language as well as the culture of Spanish-speaking countries. ⭐ To date, more than 150 students have been through the “¿Como te llamas?”, which reached us from instagram. Out of 8 exchange preparations, 6 students were awarded a scholarship through the Bracol/Bramex program for federal universities. We reach students in different states of Brazil and also abroad. In addition, we contributed with the translation of 3 articles. 🎯As a teacher, I teach online classes, providing a dynamic and interactive learning environment. I work closely with students, offering individualized support to help them enhance their language skills, enriched by my daily experience with native speakers through my professional work in the Latin American market.

🎯 Responsible for ensuring the success of the partnership between my clients and Rock Content's SaaS solutions, acting as the main point of contact for a diverse portfolio of B2B clients from Latin America.Key activities and competencies:✔️ Onboarding support, ensuring client education about the tools, and ensuring they get the maximum value from the products by creating personalized strategies to achieve their business goals through the contracted solutions.✔️ Data analysis and metrics to monitor client performance and progress towards established goals, providing strategic guidance based on the results.✔️ Identifying upsell, cross-sell, renewal, and expansion opportunities.✔️ Preparation of performance reports to present results to clients, demonstrating the delivered value and offering recommendations for improvement.✔️ Proactively resolving problems, anticipating client needs.✔️ Collaborating with internal teams to improve processes, products, and deliveries.All these activities aim to build and maintain a solid long-term relationship, focusing on retention and business growth within the partnership.🔧 Daily tools: Google Analytics, HubSpot, Google Search Console, Semrush, RD Station.

Brasil

🎯 Responsible for managing strategic SEO content projects, connecting the demands with the production team to ensure the delivery of effective results.Key activities and competencies:✔️ Continuous monitoring and analysis of the progress of content production projects, identifying possible bottlenecks in the process and proposing solutions for optimization.✔️ Efficient delegation of content production tasks to the team of freelancers, including writers, reviewers, and strategists, monitoring their performance metrics and evaluating results.✔️ Educating and guiding clients on marketing concepts and related processes, aiming to increase their understanding and collaboration in project development.I worked closely with the Customer Success team to ensure customer satisfaction through more assertive deliveries. Standing out for my "customer-centered" mindset, combined with my ability to build relationships with clients, I was motivated to the next step, transitioning to the role of Customer Success Manager.

Brasil

🎯 During my internship, I had the opportunity to develop skills in inbound marketing, with a focus on content marketing and SEO strategy, project management, and customer relationship. I played a crucial role in covering for the vacation of team analysts, taking responsibility for various projects and leading content strategy management (written and graphic), including production flow, quality control, and meeting deadlines. Additionally, I worked directly with the Hispanic America customer base. In recognition of my performance, I was hired as an analyst after 9 months of internship.

Experience with creating visual identity for different demands.✔️ Visual identity and production of promotional material for events✔️ Visual identity for brands✔️ Production of web content✔️ Architectural representation

São João Del Rei E Região, Brasil

Arché is a company incubated within the Federal University of São João del Rei and is part of the Junior Enterprise Movement of the Architecture and Urbanism course. With over 10 years of experience.📌 Participating in the Junior Enterprise Movement was a milestone in my professional life as it opened doors to entrepreneurship. I was able to develop different skills that go beyond my area of ​​training and skills that are not taught to us in the classroom, such as communication, leadership and sales. I was able to apply what I learned in the classroom, in the company and what I learned at Arché, in personal projects.⭐During the 2019 management, the company stood out in the Regional Core as a reference in social media marketing, leading us to teach 2 workshops on content marketing.In addition, as a member I was able to participate in regional and national events of the organization, when I participated in several trainings focused on entrepreneurship, marketing, sales and leadership.Main activities:✔️ Planning and production of web content (instagram and blog)✔️ Inbound and outbound marketing actions✔️ Architectural and/or interior design development, as a team

Master Of Business Administration - Mba, Big Data Aplicado Ao Marketing E Negócios

Bacharelado Em Arquitetura E Urbanismo, Arquitetura E Urbanismo

Desde o início da minha graduação sempre estive engajada em algum projeto extraclasse, o que me proporcionou diversas oportunidades de.

Intercambio Em Engenharia Civil

Intercâmbio por um semestre no curso de Engenharia Civil na Universidade del Magdalena, em Santa Marta, Colômbia. Proporcionado pelo.