Gabriela Robles Email & Phone Number

• Identify and cultivate new travel agencies and advisors focusing on strategic accounts within host account affiliations.• Manage existing relationships with accounts to continuously maximize their performance.• Develop a sales strategy to achieve the sales growth targets for your territory prioritizing agencies by existing productivity and growth potential.• Serve as primary point of contact for accounts and Advisors California and Pacific Northwest. • Participate in tradeshows and sales events and national events. • Work closely with sales teams to improve contacts and strengthen sales efforts.• Assist with resolution of customer service issues and communicate service-related feedback to management.• Provide input for the creation of sales collateral, webinars, sales presentations, emails, newsletters and communicate initiatives coordinated by the marketing team.

San Jose, Ca

• Build effective relationships with Classic’s customers• Arrange Travel itineraries, including air, hotel, and tours for our clients. • Responsible to maintain and increase sales. • Accountable to meet and exceed customer expectations.• Work with Travel agents to target new accounts that will lead to business opportunities.• Recognize and effectively prioritize work to solve issues in an efficient manner.• Focus on the customers’ needs, while staying within the parameters of the company’s business requirements.• Focus time and effort to increase sales, to aid in the company’s profitability. Over 6 million dollars in sales per year.

Drive and achieve individual and team objectives and be accountable for service level as well as sales results.Advise Clients across the Brand and all product categories.Handle and execute a complete range of inquiries and requests including (but not limited to): product availability and holds, transaction history, shipping/order status, fielding messages for store associates, store information or location, after sales service support, policies, customer service issues, etc.Engage with Clients to develop long-term relationships, leveraging different client telling tools, in order to foster Brand loyalty.Maintain the highest degree of customer service every day by demonstrating exemplary service leadership in the areas of phone quality, complaint resolution, product awareness, and store relations.

California State University Chico

Addressing International Issues in the General Assembly, focusing on the Millennium Development Goals.-Eradicating extreme poverty and hunger-Promoting Gender Equality and Empowering women-Reducing child Mortality-Combating HIV/AIDSCaucusing with fellow delegates, creating new resolutions for the United Nations, provide a broad information about the progress in the Gambia in the MDG'sWriting, editing, enhancing leadership, take sanctions, present governmental bills.

Bachelor Of Arts (B.A.), International Relations And Minor In Latin American Studies

Activities and Societies: Member of the Model United Nations fall 2010 internship. Representing the Republic of the Gambia for The General.

Associate'S Degree, Political Science