Monitoring and support Business applications (Using ITRS Geneos), manage alerts, reports, rules and configurations of monitoring tool.Tracking Issues using Jira, control/implementations change and rise Tickets using ServiceNow.Collaborating in Releases in production environment, propose improvements and enhancements in the business application development, implementing new tools for day to day work.Developing support documentations (using Confluence), collaborating closely with AD in Disaster Recovery events.

Knowing the needs of the business areas, proposing improvements and innovations in the systems and processes of the operation, contributing to the growth of the business by prioritizing the needs and taking into account the criticalities of them ,participate in the calculation of investment and return for business, design prototypes and architecture of the solutions, selecting specific suppliers for development. Develop the work plan, follow-up of the project stages, and implementation of solutions (Global and Local). Collaborate with the Infrastructure area to ensure compliance with compliance and information security policies In charge of an IT team, managing the times and resources to meet deadlines. Give visibility of the advances and achievements to the management of systems and business.

Carry out project management and development of the required Software. Assign and coordinate resources, estimate resolution times, set priorities. Report progress to management, budget management, contracting of suppliers.Supervise the Testing with users, and final solution Implementations. Following-up the post-implementation support and knowledge transfer to the support area.

Creating Macros in GLS, for Reports automatization for the direction and the operation manager.DBA Access, VBA application development.Teaching courses to employees in Excel, Ms Access, Word. Process eliciting needs in the work sector, solution development, and implementation, support, and updating. Among several developments, I have created Transport Documentation Control applications for the transportation area, Work Orders control and management system for the maintenance area, application of Claim Tickets for the customer satisfaction area and asset protection, and Control and Administration system of imported containers.

Perform with Stock, Inventory, Income and Exit of Merchandise and raw materials, data extracted from the production system. (With Pivot Tables, Macros, BVA and different types of Advanced formulas, Etc.). * Area: Traceability (Senasa) Administrative: Tasks developed: Tracking merchandise traceability for the Hilton Fee. Production control by troops and stock control. Control and issuance of export documentation (remittances, toilets, requests) * Area: Deposit Manager: (With Personnel in Charge, 30-40) Control of merchandise income, stock control, inventory taking, order preparation, dispatches. Storage and stowage control, working methods. HCCP standards, and BPM application (Good Manufacturing Practices) Control and monitoring of production. (Coordination with Quality Control Department) Management of the production system (Twins-Pi) of Twins Sistemas.

System Development and Support. I designed an application in Ms Access, for calculate of Salaries of construction employees. The application contains Salary Receipts, Control of Worked Days, issuance of the Salary Book, Holiday Calculation and Bonus, Calculation of the Worker unemployment fund, calculation of family salary, non-remunerative items to pay Social Charges, and reports requested by the user, (being able to export queries and reports to Excel) Etc. Through this application, it was possible to facilitate the loading of hours worked by workers, and to be able to make their settlements in a timely manner. This application can be adapted to salary changes and different kind’s agreements, to keep updated