Gabriel Bernal Email & Phone Number

Star, Id, Us

Boise, Idaho, United States

Managed systems to improve operational efficiency: Led the management of a new employee navigation system and enhanced process management across teams.Enhanced workflow and collaboration tools: Updated and managed multiple recruitment systems and the company’s SharePoint platform, driving more efficient communication and data access for key stakeholders.Developed and streamlined onboarding processes: Launched and managed onboarding systems through SharePoint and Smartsheet, reducing onboarding time and improving the new hire experience.Led cross-functional team meetings: Facilitated bi-weekly recruitment meetings to align teams, improve decision-making, and accelerate progress toward hiring goals.Monitored and reported on key performance metrics: Updated critical human resource metrics on turnover and terminations using advanced reporting tools, providing actionable insights for management.Collaborated on payroll and compliance: Worked closely with payroll to ensure accuracy in wage data, supported compliance with wage and hour regulations, and managed employee relations to foster an engaging workplace environment.Coached managers on employee performance and development: Guided managers through employee engagement strategies, performance improvement plans, and documentation, contributing to stronger team performance.Facilitated employee benefits and compliance: Explained and administered benefit programs such as medical insurance and Health Savings Accounts, while ensuring adherence to company policies and regulations.Led recruitment and talent acquisition efforts: Conducted career fairs, screened resumes, and interviewed candidates to build a strong talent pipeline aligned with company values and culture.Ensured regulatory compliance and data accuracy: Maintained personnel records and handled unemployment claims, acting as a company representative during hearings.

Boise, Idaho, United States

Developed a comprehensive understanding of product lines, logistics, and inventory management by actively participating in daily operations and conducting regular inventory counts, resulting in a 15% improvement in inventory accuracy.Collaborated with successful leaders throughout Beacon to develop leadership skills through mentorship programs and networking opportunities, resulting in the acquisition of valuable industry insights and increased confidence as a leader.Conducted comprehensive cycle counts and inventory reporting, resulting in a 10% reduction in inventory discrepancies.Implemented new inventory management system, resulting in a 20% decrease in stockouts and an increase of on-time deliveries by 10%.Shadowed senior leaders across various departments, gaining insights on effective leadership strategies and best practices.

Headquartered in Chicago, NCSA College Recruiting is the world’s largest and most successful collegiate athletic recruiting network, connecting over 2 million college-bound student-athletes to more than 35,000 college coaches nationwide. NCSA is a subsidiary of IMG Academy, one of the world's largest and most advanced multi-sport training and educational institutions. Since 2000, our team of recruiting experts has helped high school student-athletes, their families, coaches and athletic directors navigate the complex process of college recruiting. We are former college coaches, athletes and sports-minded individuals who are dedicated to giving back to our sports by helping new generations play at the next level.

Recognized as the restaurant's top bartender/server for building sales and exceeding company guidelines. Successfully cross-trained in three positions, including barback, server, and bartender.Increased sales by up to 10% on a regular basis through expert knowledge of drink recipes and effective suggestive selling techniques.Maintained stock of liquor and supplies while keeping the bar area clean and organized, preventing health code violations.Trained new bartenders on company policies and procedures while developing interpersonal skills.Interacted with up to 500 customers per shift, consistently demonstrating strong customer service skills to increase satisfaction ratings.Engaged with customers, applied product knowledge, and upsold to increase sales by $1,000-$2,000 per night with an average tip percentage of 22%.Maintained a high level of customer satisfaction by efficiently handling customer inquiries and complaints. Demonstrated formidable multitasking skills by managing incoming orders while preparing complex cocktails.

Palo Alto, California, United States

Maintained 100% compliance with the company's financial transaction policies to avoid penalties and ensure accurate records.Trained new servers on the proper handling of cash, credit cards, and checks as well as how to properly sign customers' receipts.Ensured that every customer signed the correct receipt for their purchase by double-checking all items and totals before they left the premises.Successfully trained 25 new hires in customer engagement, resulting in a decrease in customer complaints by 35%.Exceeded company standards for server training, as evidenced by the certification received. Managed opening and closing shifts, ensuring that all customers had a positive dining experience. Successfully upsold guests on the food, wine, and dessert choices; increased average check size by 15% Mentored four new servers during their first month on the jobMaintained knowledge of over 250 menu items and appropriate food safety measures Received Server of the Month award for providing an exceptional dining experience to guests

Milpitas, California, United States

Directed up to 12 servers during each shift, making floor plans and shift cuts to ensure a steady flow of service Successfully communicated with customers and resolved any complaints in a timely mannerMaintained knowledge of all menu items and specials, as well as preparation methodsSuccessfully certified 40 new servers in company standards and policies, ensuring compliance with state regulations.Conducted effective floor training sessions to increase productivity by 20%.Promoted to shift lead after one month of being with the company Exceeded expectations by increasing sales by 10% during each shift

Bachelor Of Arts - Ba, Sociology

Associate Of Science - As, Sociology

Associate Of Science - As, Sociology