• Closely coordinates with multiple teams such as Billing & Refunds, Global Payments, Business Development, and Warehouse-to-Delivery to ensure orders are accurately placed, canceled, or refunded.• Monitors customer orders through the order management system to ensure accurate creation and roadblock resolution.• Manages the creation of internal orders such as partnerships, promotions, and influencer orders for the Philippines.• Handles the cancellation of orders in the APAC and Central Europe markets.• Verifies shipped order invoices to ensure timely revenue recognition.

• Documented and updated workflow processes in the operations department.• Proposed improvements in production efficiency based on data on damages and waste management.

• Led a team of 130+ members from 7 committees and created the overall system of operations within the office.• Oversaw the implementation and screening processes of 3 scholarship and 3 financial assistance projects which resulted in 98 grantees.• Coordinated with the Office of the Chief Financial Officer and related offices in addressing all finance-related student concerns while lobbying for pro-student policies.• Monitored all financial transactions and organizes all budget proposals under the University Student Government.• Allocated the operational fund budget of the University Student Government to all its constituent units fairly for two academic years.

• Established a university-wide online bazaar and managed a team of 90 members from 7 committees.• Spearheaded the documentations and logistics of the entire bazaar.• Raised a profit of Php 52,080 for the duration of the two-week bazaar.

• Served as the right-hand of the Batch President in overseeing the operations of 6 committees.• Contributed to the conceptualization and implementation of 5 projects in the batch government.• Assisted the Batch Vice President and the Student Services team in handling student concerns.

• Managed the cash inflows and outflows for all activities of the student government.• Documented all financial transactions and records of the organization.