Gabriel Cantin Email & Phone Number

France

Rennes, Brittany, France

• Lead and manage the content protection solution (including watermarking porfolio and piracy monitoring) for original content owners and sports rights owners.
• General management of the product lines, on a global scale.
• Define the vision, product strategy and tactics for the product portfolio. BCG Matrix analysis.
• Elaborate GTM strategy for new products and service offerings. Introduced a new OPEX pricing and led its transition to facilitate sales.
• Responsible for the roadmap and product life cycle. Manage priorities between the different product developments based on business inputs and industry trends.
• Define the yearly budget. Review with the Executive Management and Finance.

New York, United States

• Managed the corporate marketing and communication for a BU with a yearly budget over $400K.
• End-to-end organization of the NexGuard BU (50 people) participation to tradeshows, including booths at major tradeshows (100K attendees) with a budget of $100K ea., coordination with stakeholders for the solution.
• Corporate communication on social media (LinkedIn, Twitter), website (blogs), mailings (avg. of 10-15 media alerts per year with ExactTarget), coordination with PR agency for press and analyst outreach, awards.

New York, United States

• Led the business operations to support a $12Mio business in the TV, broadcast, and movie industry.
• Position centered on team management (4 system engineers and 5 technicians in Los Angeles and New York), also encompassing budget management and inventory management, contract reviews and global operations reporting to.
• Controlled and accountable for a $2-mio budget with a 3-month rolling forecast.

Los Angeles, California, United States

• Led the customer service in the USA, to support a $10-mio business serving the movie industry.
• Managed the Customer Service team (4 system engineers based in Los Angeles and New York), serving Tier 1 customers (e.g. Hollywood Studios, Netflix, HBO, AMC Networks) and their ecosystem (post-houses).
• Initiated and set up a new production line in Los Angeles to decrease the lead time by 80% and meet US customers’ expectations.
• Led intercompany taskforces to select and deploy a new ticketing system, improve the R&D delivery process and transfer knowledge to the Customer Service team in the USA.
• Recruited, trained and transferred knowledge to the US subsidiary, with definition of training programs, performance appraisal, and salary raise.
• Reviewed Master Service Agreements with the Legal and Sales teams.

Rennes, Brittany, France

• Managed the global customer service, with a project portfolio of $7Mio/year for content protection, audience measurement, and broadcast monitoring.
• Team management of 4 system engineers (France and Los Angeles).
• Supervised the purchasing, production, inventory management, and logistics.
• Put in place and successfully managed a 24/7 call-on duty service in France (pool of 10 engineers) for Médiamétrie, for a new generation of audience measurement system deployed at all French TV broadcasters.
• Initiated the overhaul of Civolution’s business processes with the CFO and co-led the deployment of the ERP Exact Globe (project size at 95K€) with the Finance & Administration team.

Rennes, Brittany, France

• Technical account management for customers in the Americas, EMEA and APAC, with a project portfolio of up to $2Mio/year.
• Successfully led the deployment of enterprise systems at major film Studios (NBCUniversal, Sony Pictures, Warner Bros., Fox Entertainment Group), content owners (TF1, HBO US, HBO Asia, China Film Group).
• Excelled at building customer trust and relationship through dependable support and thorough product knowledge.

Shanghai, China

• Validation of GlobalPlatform OS implementation on ST22 smartcard for the Chinese and Korean markets.
• Compliance with the GlobalPlatform specifications and STMicroelectronics’ Software Quality Assurance Plan.

Master Of Science - Ms, Physics

• Major: Physics and Microelectronics. • Award: Pierre Cotton award winner (valedictorian).

Master Of Business Administration - Mba, International Business

Graduate School of Management (IAE France) • Major: International Project Management.

Management And Operations

Evening courses 2012 -2013: • Quality leadership • Customer service management • Project management

Finance, Marketing And Project Management

Evening courses 2014 -2015: • Agile product management • Strategic marketing planning • Finance for non-financial professionals

2-Day Impact Leadership Communication Program