Participant in the 2024-25 NCCHC Leadership Fellows program.

Supporting students by providing leadership over Strategic Enrollment & Student Affairs at Colorado's largest community college enrolling approximately 25,000 students across 3 campuses and online.Boulder County Campus | Larimer Campus | Westminster Campus | OnlineEMSS Division includes:* Admissions, Recruitment, Outreach * Orientation & New Student Onboarding* Welcome Centers & Information Services* Financial Aid* Registrar* Student & Enrollment Communications* Enrollment & Retention Technology* Military & Veteran Student Services* Student Life & Engagement* Multicultural & Identity Centers* Health, Wellness, Fitness and Food Pantry* Student Conduct & BITA Team* Mental Health Counseling Services* Retention & Wraparound Student Services* Grant Funded Programs (TRIO, COSI, CCAMPIS, Gateway to College)* Disability Support Services* Academic Advising* Career Services* Testing Services* Enrollment Analytics & Strategic Initiatives

Instructor in School of Education and Human Development (SEHD)EDFN-4010 / 5010: Social Foundations and Cultural Diversity in Urban Education (Undergraduate & Graduate level)EDFN-7410: Power & Privilege (JEDI EdD Program)

Strategic Enrollment Management consulting services helping colleges and universities achieve their enrollment goals. We specialize in:Student SearchMarketing and CommunicationsOperational AssessmentsAdmissions Technology: Student Information Systems and CRM Needs Assessment Recruitment & Admissions Compliance & Regulatory Operations ReviewExternal & Third Party PartnershipsEnrollment Funnel ManagementAdmissions Process Development & ImprovementStaff Training & Professional DevelopmentAdmissions Event Planning: Onsite & Offsite Recruiting & Retention EventsUltimately this process is about your institution, which is why each assessment and project plan will be customized to address your unique challenges and questions.

Provided strategy, leadership, and support for Access & Enrollment units:* Pre-Collegiate Development Programs* K-12 Outreach* Dual Enrollment High School Program* Undergraduate First-Year & Transfer Recruitment* Admissions Operations & Processing (UG & Graduate) * Enrollment Marketing & Communications* Admissions Technology & Recruitment Systems* Welcome Center: Admissions Events & Campus Visitation* Pathways & PartnershipsCommittee Appointments:* SEM Plan Steering Committee Co-Chair (2019)* Online Learning Operations Committee (2020)* Ideal Student-Experience Task Force (2021)* CU System-Wide CRM Steering Committee (2021)* Equity Task Force - Content Action Team: People (2021)* University Strategic Plan - Student Success Vision Team (2021)* Digital Strategy Task Force (2022)* Strategic Enrollment Management Planning - Market Domain (2022)

* Overseeing Undergraduate, Graduate, and Continuing Education Recruitment and Admissions Operations* Responsible for Visitor Programs and Major Admissions Events* Territory Management Planning and Management of Field Admissions Recruiting* Management of Admissions Operations & Records Department and Digital Imaging Process * Fiscal Responsibility and Budget Management * Overseeing Digital Marketing and Social Media Student Engagement Campaigns* Designated School Official responsible for International Student Admissions* Partner with Director of Athletics and Coaches for Student Athlete Recruitment

Overseeing multi-campus Admissions operations; including marketing, student recruitment and enrollment management for online and ground campuses serving high school and adult markets. • Served on the President’s cabinet and advisory committee• Established, communicated and monitored a monthly plan to ensure that each campus location's Director of Admissions and Director of New Student Management (Admissions Records & Operations) have the proper structure and tools required to achieve their goals • Responsible for departmental revenue, budget planning & forecasting• Ensured appropriate inquiry development and distribution via internet marketing, high school presenting, college fairs, social media and coordinating on & off campus events• Drove continuous improvement and consistency in productivity and efficiency via technology, training and assessment• Responsible for quality management and training for all members of the admissions management and leadership team• Facilitated appropriate admissions communication and collaboration across all college departments• Performed ongoing evaluation of all technology used in admissions and enrollment process to improve student experience• Connected individual contributions with organizational and departmental goals to develop and foster a student-centric team environment

Transformed online division from a department of 8 admissions representatives and 2 academic support staff, into a thriving campus of over 50 admissions professionals and 20 student service and academic support professionals. Increased student census/population by 50% in less than one calendar year while also increasing retention & graduation rates.• Changed the recruiting process to support organizational objectives by unifying vision of changing lives through education while still emphasizing growth goals• Created and promoted a structured and efficient collaborative team environment with full accountability for handling all facets and phases of the recruitment and enrollment process• Established a culture of open communication, accountability, and timely decision-making• Contracted staffing agencies to assist in recruiting a stronger admissions staff during rapid growth stages• Improved student recruiting processes leading to exceeding organizational expectations• Established and Ensured Admissions Representative weekly & monthly minimum standards production expectations and conversion rates• Provided ongoing professional development training for members of the Admissions Leadership teams.• Worked in collaboration with all supporting departments (academics, financial aid, student affairs, career services & campus operations) to ensure organizational growth.• Partnered with Academics and Student Affairs departments in student retention efforts and student success goals• Key member on both Student Information System (SIS) & Learning Management System (LMS) implementation and conversion teams• Created a compliant Admissions Representative compensation plan and yearly review/evaluation process.• Oversaw all marketing and lead generation efforts, both in-house and with third-party marketing firms to insure adequate lead flow and communication strategies.• Responsible for departmental revenue and budget planning.

Training, developing and managing enrollment teams that consistently exceeded organizational targets. Implementing consultative enrollment strategies, increasing student population, retention and student satisfaction. Re-engineering enrollment training processes to improve efficiencies and drive growth. Designing and implementing telephone-based recruitment training and ongoing professional development curriculum, decreasing employee turnover. Coaching and leading managers to improve morale and performance. Created professional development plans for management / leadership team as well as enrollment coaching and training for admissions representatives.

Managed a team of 25 admissions counselors. Standardized organizational process to increase enrollment. Forecasted accurate enrollment projections. Maximized admissions representative performance. Coached and led managers to improve morale and performance. Consistently led department to exceed goals. Recruited, interviewed, hired and trained exceptional admissions representatives. Continually assessed and evaluated individual and team performance. Ensured strict adherence to compliance regulations for accrediting body. Led company efforts to improve overall consultative enrollment strategies.