Gabriel Castillo Email & Phone Number

Los Angeles, Ca, Us

New York, New York, United States

- Addressed verbal and written member inquiries concerning membership clarity, royalty distribution, work registrations, statement clarification, and application assistance with consistent 24-48 hour turnaround- Handled general membership maintenance including processing dual affiliations for members with preexisting society affiliations and affiliate transfers for foreign and domestic applicants- Displayed excellent written and verbal communication skills tailored specifically… Show more - Addressed verbal and written member inquiries concerning membership clarity, royalty distribution, work registrations, statement clarification, and application assistance with consistent 24-48 hour turnaround- Handled general membership maintenance including processing dual affiliations for members with preexisting society affiliations and affiliate transfers for foreign and domestic applicants- Displayed excellent written and verbal communication skills tailored specifically to each member/situation Show less

- Addressed Medicare patient concerns via 30-60 daily inbound and outbound calls across 5 separate primary care clinics with an average 85% team service level - Assisted patients with all healthcare concerns including urgent symptom triage, scheduling needs, lab and pharmacy orders, and transportation assistance etc.- Worked in tandem with in-clinic support staff, midlevel practitioners, RN’s, social workers amongst others to resolve patient concerns- Completed… Show more - Addressed Medicare patient concerns via 30-60 daily inbound and outbound calls across 5 separate primary care clinics with an average 85% team service level - Assisted patients with all healthcare concerns including urgent symptom triage, scheduling needs, lab and pharmacy orders, and transportation assistance etc.- Worked in tandem with in-clinic support staff, midlevel practitioners, RN’s, social workers amongst others to resolve patient concerns- Completed medication reconciliation for recently discharged inpatient and emergency room patients to prepare for primary care follow up- Led extensive training process for new employees including shadowing sessions and support Show less

Chico, Ca

Worked in a fast paced, detail centric environment while prioritizing between patients and imminent deadlines for approximately 470 to 530 prescriptions per day. Created a positive, friendly environment for patients through strong interpersonal skills while maintaining medical confidentiality and reliability supporting my pharmacist and coworkers.

Wheatland, Ca

Responsible for many different Box Office roles at Toyota and Shoreline Amphitheater including will call ticket pick up, the selling of ticket upgrades, future event tickets, premium parking tickets, and parking lot control. Additionally, often the first point of contact for event attendees, requiring the responsibility of answering questions or concerns and delivering a fan first experience.

Chico, California

Managed and marketed all aspects of the Chico, CA band including the promotion and organization of over 40 music events in Chico and across California while networking and building relationships with artists venues, and management teams. Additionally, I worked on cultivating a group image and brand that were implemented across all aspects of the group and ran the various social media accounts.

Chico, California

As a student supervisor, I was tasked with the supervision of around 20 department employees, daily oversight of the building, and general interaction and assistance of patrons.

Chico, California

Tasked with creating press releases for all SOTA events and connected with the various media outlets in the Butte County area. Usual duties required exceptional communication skills and the ability to network and keep track of the many connections made.

Chico, California

Responsible for direction of all marketing activities for SOTA Productions. Responsibilities included promotion of all SOTA related events, branding of the group, and leading a small team to implement marketing plans and goals.

Chico, California

Events Intern with Radio Chico (93.9 The Hippo, 95.7 The Wolf, 107.5 Now.fm, 96.7 KZAP) where I was tasked with assistance for all radio events, remote broadcasts, and website updates.