Gabriel Cavalcante Email & Phone Number

State Of São Paulo, Brazil

São Paulo, São Paulo, Brazil

Service and monitoring of the B2C and B2B customer portfolio from prospecting to the closing of operations (market information, relationship and quotation). Responsible for the presentation of daily, weekly and monthly indicators of the area (qualitative and quantitative). Responsible for monitoring with internal teams in the approval and control of operations. Calls for structuring operations, improvements in the internal and external flow of customers. Development of automation of customer requests for analysis of operations and automation of real-time managerial monitoring of the progress of the operations queue.

São Paulo Area, Brazil

Assistance and support to local and international clients, in the Internet Banking, Collection and payables & receivables platforms;Demonstration and training for local and international prospect clients in Internet Banking, Collection and payables & receivables platforms;File Validation and Payment Layouts, Billing, Collect and Return Files (MT940, MT942, CNAB240 and CNAB400);Constant contact with all internal areas and internacional branch;Monitoring checking account and payments;Implementation team support;Sales and product team support;Report in development internal control systems;

São Paulo Area, Brazil

Receipt, analysis and conference of documents and registration records of Individuals and Legal Entities and companies;Control of deadlines for risk, delivery and exceptions granted;Imput and provide all information on multiple systems;Preparation and review of documents checklist;Participation in the elaboration of the flow of the area operation. Responsible for all digital and physical file of internal documentation and clients, as well as the availability and access to archived documents. Elaboration of spreadsheets and reports of common use of the area.

Wisconsin Dells, Wisconsin Area, Usa

Lived in USA and Worked as a lifeguard at Wilderness Resort in the student cultural exchange program. Improved my english, totally new experience living in a new country with new people and inside a american company.

Reception of clients and executives of private banking, telephone service overall, organization of rooms and floor and assistance in administrative tasks such as protocol process, delivery and receipt of documents and pouches. Shopping control office supplies. Organizing conferences, work-lunches and breakfasts for executives and clients. Called the opening of the maintenance, cleaning and equipment.

Graduação, Business Administration And Management, General

Activities and Societies: Member of Volleyball Team and Mentor in the subject of Sociology of Administration I and II - 1/2018

High School, College/University Preparatory And Advanced High School/Secondary Diploma Program

Activities and Societies: Member of Graduation Prom organizing Committee