Mandat stratégique pour le service support d'un détaillant reconnu. Recommandations pour une mise à jour des tableaux de bord sur l’ITSM ServiceNow ; analyse complète des tableaux de bord ; benchmark des pratiques du marché ; gestion et coordination d’une équipe de 4 consultants.- Livrables : maquettes des tableaux de bord ; guide d’implémentation des nouvelles fonctionalités.

Within a team, mandate to develop a customer engagement strategy in a public sector body -

Team management during events.Wedding, gala, openings.

Revenue 2022: +15% of turnover vs a national at +11% and +0.9pt of Market share vs a national at +0.4pt.Establishment of the largest display in the South-West of France with more than 20 pallets. Missions:- Negotiate promotions and promote current promotional operations.- Ensure continuing training and the perfect circulation of information to its customers (respect for positioning, competition information, etc.).- Support points of sale with advice, after-sales service… Show more Revenue 2022: +15% of turnover vs a national at +11% and +0.9pt of Market share vs a national at +0.4pt.Establishment of the largest display in the South-West of France with more than 20 pallets. Missions:- Negotiate promotions and promote current promotional operations.- Ensure continuing training and the perfect circulation of information to its customers (respect for positioning, competition information, etc.).- Support points of sale with advice, after-sales service, etc.- Analyze information collected in the field to maximize product performance. Show less

Sale of various company assets (HF welders), more than €12,000.Missions:-Strategic development and planning-Improvement of websites.-Representation of the brand to health professionals (Gynecologists, Physiotherapists, etc.)

More than €15,000 in additional sales on top of traditional orders.Missions:-Responsible for the South-West sector with more than 200 hypermarkets in 10 departments.-Ensure sales promotion, customer relations, verification of the application of agreements negotiated with purchasing centers-Weekly team reports and meetings.-Animation and meeting with customers during trade shows.

Responsible for more than €10,000 in mask sales over the period.Missions:-Creation of a complete strategy on the sale of barrier masks to pharmacies andof companies.- Client acquisition (cold call, creation of prospecting list)- Contract negotiation- Ensure follow-up and replenishment with customers

Complete creation of a sales file for cosmetic products.Missions:-Organization of events and management of social networks.-Customer prospecting missions.-Management of inventory and part of the accounting.

Démarcher les entreprises et particuliers.

Facilitator in a leisure center with preparation and supervision of variousactivities, physical or artistic. Direct contact with parents during classesreception of children or at the end of the day. Telephone information toparents during reception times.