Enhancing customer experience for one of the world's largest B2B e-commerce platforms, catering to over 3 million active users.→ Collaborated with cross-functional teams spanning mobile and desktop platforms to deliver cohesive design solutions.→ Achieved significant, high-impact outcomes early in the role.→ Led the complete design process to elevate the platform, ensuring alignment with the specifications for a multimillion-dollar contract with a strategic partner.→ Demonstrated extensive expertise in user interface design, UX principles, and aligning design initiatives with business goals and requirements.

Tutor for the Introduction and Immersion courses in UX Design. I assist students from all over the world in developing their knowledge and getting started as UX designers. From research through delivery, the courses cover the whole design process.

Delivering high-quality data-driven designs, and working alongside international teams on complex products. → Collaborated with various clients on projects ranging from finance and fintech to machine learning and artificial intelligence. Noteworthy projects: Appen, Veriza, and Confederação Nacional da Indústria.→ Successfully communicated with stakeholders to ensure design requirements were met, resulting in a increase in stakeholder satisfaction.→ Conducted several design workshops and Design Sprints to come up with creative solutions to problems.→ Promoted four times within three years in the role and was responsible for creating a Diversity and Inclusion initiative within the company.Major role at client Appen, focused on delivering new experiences and improving current solutions of the leader company in Data for the AI Lifecycle.→ Delivered new experiences and helped to improve current products of the company, resulting in a ~10mi U$D increase in revenue.→ Contributed to the migration of over 2,000 clients from third-party software to our single platform.→ Successfully led the design of a new feature that was implemented company-wide, increasing user adoption and satisfaction.→ Led user research to identify product gaps, resulting in a complete shift in product direction and extremely positive management feedback.→ Experience with complex environments ranging from B2C, B2B, and B2B2C. Ensured that all deliveries followed company standards and guidelines by providing consistent UX governance.

Responsible for conducting projects and managing all deliverables of the design department.→ Introduced a human-centered design approach to the company's mindset and daily workflow.→ Successfully increased productivity through the implementation of new design processes and guidelines.→ Wide experience cooperating with several disciplines, including product and engineering.

I managed several client accounts and worked as a bridge between the design team and the clients' needs.→ I worked mainly with branding design and social media design.→ Experiences with a sales landing page created entirely in Wordpress.

Internship in art direction at the General Secretariat of State Planning - SEGPLAN, with an emphasis on editorial and data visualization.