~Success By Design~Business Management, Project Management, & Brand & Strategy ConsultingMission statement – We strive for excellence through consistent communication and implementation of your company directives.  Ethics and innovation are the cornerstone of our mutual success.

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• Advise auto dealerships with finance options that will best result in successful customer funding.• Assess area penetration and make recommendations on how to improve overall business based on market analysis.• Promote and sell products and services that could benefit specific dealers and their clientele.• Train dealerships in products/services and educate on revised financial laws, regulations, or federal guidelines.• Cultivate new dealerships and manage client retention… Show more • Advise auto dealerships with finance options that will best result in successful customer funding.• Assess area penetration and make recommendations on how to improve overall business based on market analysis.• Promote and sell products and services that could benefit specific dealers and their clientele.• Train dealerships in products/services and educate on revised financial laws, regulations, or federal guidelines.• Cultivate new dealerships and manage client retention, nationwide.• Assist dealerships as the first level of customer service for direct systems and funding issues. Show less

• Introduce Customers to the CarMax experience and guide them to the vehicle purchase that best fits their situation.• Facilitate car purchases and sells with new and returning customers, multi-tasking with clear communication skills, while maintaining a high level of customer service with both customers and fellow employees.• Capture customer information, wants, and needs to best assist them as a buyer, seller, or shopper- in person and phone/internet sales.• Commit to following up… Show more • Introduce Customers to the CarMax experience and guide them to the vehicle purchase that best fits their situation.• Facilitate car purchases and sells with new and returning customers, multi-tasking with clear communication skills, while maintaining a high level of customer service with both customers and fellow employees.• Capture customer information, wants, and needs to best assist them as a buyer, seller, or shopper- in person and phone/internet sales.• Commit to following up and achieving short/long term customer assistance.• Discover customer situational details and conduct research to make personalized recommendations using company product knowledge & teamwork with other departments.• Discover customer situational details and conduct research to make personalized recommendations using company product knowledge & teamwork with other departments.• Creating a financial profile for each customer and discussing options based on their needs and credibility.• Collect and Verify documentations, and partner with loan officers to meet all stipulation needed to secure financing• Train new hires to follow CarMax step-by-step sales process, manage and navigate the multilevel computer systems, and uphold the expected world-class level of customer service and integrity of the company. Show less

Personal Fitness & Health Wellness• Evaluate individuals to determine their fitness and health goals achievable through personal training.• Accountable for promotions and sales of training service.• Responsible for generation bi-monthly production statements and new member rooster.• Responsible for the efficiency and upkeep of the training staff and facility.• Assist customers with minor customer service issues.

Personal Trainer Manager & Fitness Consultations